Sathish Mk

Results-driven Project Management & IT Delivery Leader with 11 years of experience driving global projects for multinational corporations. PMP® certified with proven expertise in program management, delivery, IT transformation, and cross-functional leadership. Skilled at aligning business strategy with technology initiatives, delivering projects on-time and within budget, and fostering collaboration across global teams.

Lead, Project Management - Kyndryl Canada Inc. - Canada

(2021-09)

• Managing the active BMO TPS ServiceNow FSO implementation project in Canada.
• Handling budget tracking, customer billing submissions, timesheet validation, and monthly financial forecasting.
• Utilizing the Agile tools like JIRA and Confluence for Agile sprint planning, tracking, and reporting.
• Served as Squad Lead for the Canada Bridge 2 Business Project – Wave 1 & 2 accounts, leading the identification and assessment of multiple business opportunities worth over 100k USD.
• Collaborated with global teams to design and present solutions, highlighting money-making opportunities through a hands-on session PowerPoint deck that aligned business initiatives for strategic growth.
• Led the Ansible Automation: AIOps project for clients across Canada and US, ensuring timely, quality delivery through proactive planning and issue resolution.
• Migrated Kyndryl-managed accounts into CACF (Cloud Automation Community Framework), a multi-platform integrated solution. This involved extensive exposure to cloud ecosystems, cross-platform integrations, and API-driven automation environments.
• Closely worked on Agent-Based or Workflow Automation Systems, within an AIOps-enabled automation framework supporting event correlation, monitoring automation, workflow orchestration, and automated remediation to enhance operational efficiency and service reliability.
• Led the full-scale migration of all Canadian accounts (including projects in a government setting) to the Kyndryl Bridge platform as Program/Project Manager, working closely with account teams to ensure smooth onboarding and steady-state support.
• Managed schedules, deliverables, and risks to ensure project alignment with business objectives and on-time milestone completion.
• Facilitated clear, consistent communication across teams, senior leadership and stakeholders to drive collaboration and maintain transparency throughout the project lifecycle.
• Led cross-functional teams to deliver innovative solutions, streamline processes, and enhance overall project performance and efficiency.
• Managed IT projects for government and public sector clients, including provincial and federal organizations.

Technical Project Manager - IBM Canada Ltd - Canada

(2019-05 - 2021-08)

• Led multiple high-priority projects as Market Project Manager for clients across Canada and the US, managing complex timelines and deliverables while ensuring strategic alignment.
• Worked within cross-functional teams (business, technology, risk) supporting end-to-end delivery, including testing, deployment, and performance monitoring.
• Handled end-to-end project execution, including planning, checklist creation, scheduling kick-off and status meetings, and coordinating efforts between account teams and clients.
• Facilitated regular status calls (daily/bi-weekly) throughout pre-boarding, implementation, and post go-live phases to maintain alignment and transparency.
• Enhanced project efficiency by identifying risks early, resolving defects proactively, and implementing health checks - reducing delays by 20%.
• Recognized as IBM Super Learner Bronze (2020) for completing 125+ hours of training and earning 3 professional development badges.

Software Engineer - HCL Technologies Ltd

(2014-08 - 2018-08)

Projects: Johnson & Johnson Health care Products: LEGO NEURO CARE METER, ASP PHOENIX, APOLLO READER, ASP ETX-R, STAS.

• Worked as a Defect Prevention Analyst (DPA) and assistant Project Manager role in the project.
• Executed Multiple testing like Unit testing, Sanity Testing, Formal, Regression Testing, Systems testing, Manual testing, automation testing and Multilingual testing using tools and different software's.
• Designed and developed software scripts using multiple techniques for hardware's and software tools.
• Experience in issue fixes, CR issues for backend modules, change requests review and time estimates.
• Customer interactions for the design changes, requirement updates and POC Deliverables.
• Published Internal White paper on JavaFX embedded implementation.
• Delivered a complete automation Tool project using Python- design to delivery – for reducing manual efforts and drive the software applications automatically, with a GUI design (an extra effort).
• Supported client proposal creation across multiple domains and contributed to solution development.

MBA - Master of Business Administration - University of New Brunswick (2025)

Post Graduate Degree - IT Business Analysis / Project Management - NBCC

Bachelor's - Engineering - CEG, Anna University Chennai