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Rhonda Couch

Rhonda Couch

Food Service

Talent
Hamilton, OntarioMember since October 25, 2025
Customer Service & Guest ExperienceCounter Service & Cash HandlingFood Preparation & Safe Food HandlingCoffee, Grill, Sandwich & Café StationsTeam Communication & CollaborationInventory Control & Stock MerchandisingTime Management & MultitaskingStanding for Extended Periods & Lifting up to 25 lbsHealth, Safety & Sanitation Compliance
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Customer Service & Guest ExperienceCounter Service & Cash HandlingFood Preparation & Safe Food HandlingCoffee, Grill, Sandwich & Café StationsTeam Communication & Collaboration

About

Positive, energetic food service professional with extensive experience in counter service, cash handling, food preparation, inventory management, and customer service in fast-paced environments. Proven ability to work collaboratively, maintain high food safety standards, and provide warm, respectful service—well suited to a hospital café setting. Flexible availability including days, evenings, weekends, and holidays.

Experience

Cafeteria Manager at Nutritional Management Services – St. David's Catholic School (2025-01 – Present)

Managed daily cafeteria operations including food preparation, service, and customer interaction.

  • Managed daily cafeteria operations including food preparation, service, and customer interaction.
  • Maintained safe food handling, sanitation, and cleanliness standards at all times.
  • Oversaw inventory, ordering, stock levels, and merchandising.
  • Scheduled and supervised staff to ensure smooth service during peak times.
  • Provided friendly, attentive service to students, staff, and visitors.

Restaurant Server & Supervisor at Denny's Restaurant (Northland) (2023-01 – 2024-12)

Delivered high-volume counter and table service in a fast-paced environment.

  • Delivered high-volume counter and table service in a fast-paced environment.
  • Processed customer transactions and maintained accurate cash handling.
  • Assisted with food preparation, grill operations, and quality control.
  • Communicated clearly with team members to ensure accurate orders and timely service.
  • Completed food safety audits, inventory management, and daily operational reports.

Restaurant Server / Bartender at Mainstreet Bar & Grill (2022-01 – 2023-12)

Provided welcoming, efficient customer service in a busy dining environment.

  • Provided welcoming, efficient customer service in a busy dining environment.
  • Prepared food and beverages while adhering to health and safety guidelines.
  • Maintained cleanliness and organization of service areas.

Grocery Store Cashier at The Big Carrot

Additional food and customer service experience

Convenience Store Manager at 7-Eleven

Additional food and customer service experience

Grocery Store Manager at Kitchen Table

Additional food and customer service experience

Education

Diploma in Cooking & Catering – Stratford College

Sustainable Business Management – Conestoga College

Management in Occupational Health & Safety – Fleming College

Skills

Food Service

Reviews

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