Rick Cheung

A self-driven and trustworthy individual with 3 years of working experience performing in a fast-paced sales department. Organized, detail-oriented, and a self-starter. A mature team worker and adaptable to all challenging situations, experienced in maintain and developing customer bases. I am flexible regarding working hours and am able to work a range of shifts.

Account Executive, Microware Limited

04/2022 – 11/2022

Hong Kong

• Identified and maximized sales opportunities and increased customer retention rates by cold calling and cold emailing.
• Maintaining existing accounts.
• Established sales goals by forecasting annual sales quotas and projecting expected sales volume for existing and new products.
• Worked well with colleagues to ensure optimal productivity.
• Organized meetings and demonstrations of products and solutions to persuade the client.
• Helped to increase customer return rates by always providing excellent customer service and answering customer queries and concerns with the best of my ability.
• Maintained up-to-date knowledge of marketing events and promotions.

Account Manager, Win-win Industrial Company Limited

04/2021 – 04/2022

Hong Kong

• Established sales goals by forecasting monthly sales quotas and projecting expected sales volume for existing and new products.
• Worked well with colleagues to ensure optimal productivity.
• Prepared sales material.
• 70% increase of major accounts.
• Monitored sales and feedback from customers.

Sales Assistant, Wisewin Electronic Company Limited

10/2020 – 04/2021

Hong Kong

• Identified and maximized sales opportunities and increased customer retention rates by cold calling and cold emailing.
• Answered customer queries and concerns to the best of my ability.
• Monitored sales and feedback from customers.
• Assisted the operation of Enterprise Resources Planning.

Bachelor of Art (History), Hong Kong Baptist University

09/2016 – 08/2020

Hong Kong

• Graduated with Honor of Second-Class Division One
• Committee member of the Rowing Club and Judo Club
• Self-driven and result-motivated student
• Developed analytical skills, communication skills, and understanding comprehensive requirements

Secondary school diploma, Lee Kau Yan Memorial School

09/2010 – 08/2016

Hong Kong

• Graduated with notable achievement
• Chairperson of The Yellow Society
• Committee member of the drama club