Rick Cheung

A self-driven and trustworthy individual with 3 years of working experience performing in a fast-paced sales department. Organized, detail-oriented, and a self-starter. A mature team worker and adaptable to all challenging situations, experienced in maintain and developing customer bases. I am flexible regarding working hours and am able to work a range of shifts.

Account Executive, Microware Limited

04/2022 – 11/2022

Hong Kong

•Identified and maximized sales opportunities and increased customer retention rates by cold calling and cold emailing.

•Maintaining existing accounts.

•Established sales goals by forecasting annual sales quotas and projecting expected sales volume for existing and new products.

•Worked well with colleagues to ensure optimal productivity.

•Organized meetings and demonstrations of products and solutions to persuade the client.

•Helped to increase customer return rates by always providing excellent customer service and answering customer queries and concerns with the best of my ability.

•Maintained up-to-date knowledge of marketing events and promotions.

Account Manager, Win-win Industrial Company Limited

04/2021 – 04/2022

Hong Kong

•Established sales goals by forecasting monthly sales quotas and projecting expected sales volume for existing and new products.

•Worked well with colleagues to ensure optimal productivity.

•Prepared sales material.

•70% increase of major accounts.

•Monitored sales and feedback from customers.

Sales Assistant, Wisewin Electronic Company Limited

10/2020 – 04/2021

Hong Kong

•Identified and maximized sales opportunities and increased customer retention rates by cold calling and cold emailing.

•Answered customer queries and concerns to the best of my ability.

•Monitored sales and feedback from customers.

•Assisted the operation of Enterprise Resources Planning.

Bachelor of Art (History), Hong Kong Baptist University

09/2016 – 08/2020

Hong Kong

•Graduated with Honor of Second-Class Division One

•Committee member of the Rowing Club and Judo Club

•Self-driven and result-motivated student

•Developed analytical skills, communication skills, and understanding comprehensive requirements

Secondary school diploma, Lee Kau Yan Memorial School

09/2010 – 08/2016

Hong Kong

•Graduated with notable achievement

•Chairperson of The Yellow Society

•Committee member of the drama club