Rishman Piasidad

Professional manager prepared for leadership roles within dynamic environments. Strong focus on team collaboration, ensuring flexibility to meet changing needs. Expert in staff coordination, conflict resolution, and operational efficiency. Reliable and results-driven, known for fostering positive work environment and achieving organizational goals.

Shift Manager - SSC Family Ltd McDonald's - Red Deer, AB

(2024-12)

• Oversaw daily operations to ensure efficient workflow and high-quality service delivery.
• Trained and mentored new staff on operational procedures and safety protocols.
• Managed inventory control, ensuring accurate stock levels for optimal supply chain efficiency.
• Conducted performance evaluations, providing constructive feedback to enhance employee development.

Department Manager - Golden Arches Development Corporation McDonald's - N. Escario St., Cebu City

(2021-01 - 2024-09)

• Led department operations, ensuring alignment with organizational goals and standards.
• Developed and implemented process improvements to enhance team efficiency and productivity.
• Managed inventory levels, optimizing supply chain processes for cost-effectiveness and reliability.

Assistant Department Manager - Golden Arches Development Corporation McDonald's - Ayala Centre Cebu

(2018-09 - 2020-12)

• Oversaw daily operations, ensuring adherence to company policies and standards.
• Developed training programs for new staff, enhancing team performance and cohesion.
• Coordinated departmental schedules, optimizing resource allocation and workflow efficiency.

Second Assistant Manager - Golden Arches Development McDonald's - Ayala Centre Cebu

(2013-05 - 2018-09)

• Supervised daily operations to ensure efficiency and compliance with health standards.
• Trained new staff on operational procedures and customer service excellence.
• Assisted in inventory management, reducing waste through effective stock rotation strategies.

Manager Trainee - Golden Arches Development McDonald's - Ayala Centre Cebu

(2013-11 - 2014-05)

• Oversaw daily operations to ensure compliance with company standards and policies.
• Trained staff on service protocols and operational procedures to enhance team performance.
• Implemented inventory management systems to optimize stock levels and reduce waste.

Crew Chief - Golden Arches Development Corporation Mc Donald's - The Walk IT Park

(2010-03 - 2013-11)

• Supervised daily operations, ensuring compliance with company policies and safety standards.
• Trained and mentored team members to enhance service quality and operational efficiency.
• Coordinated inventory management, optimizing stock levels to minimize waste and improve availability.

Service Crew Member - Golden Arches Development Corporation McDonald's - Ayala Centre Cebu

(2008-05 - 2010-03)

• Delivered exceptional customer service in fast-paced environment, ensuring satisfaction and repeat business.
• Operated point-of-sale systems efficiently, processing transactions accurately for high volume of customers.
• Maintained cleanliness and organization of dining area, adhering to health and safety standards consistently.