Karmo Tamang
Shift Manager
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About
Compassionate and results-oriented professional with over 9 years of leadership experience in food service operations and hands-on healthcare support during the COVID-19 pandemic.
Certified Nursing
Assistant (CNA) with strong clinical knowledge in patient care, vital signs monitoring, and infection control. Proven ability to lead teams, ensure compliance with food safety and health standards, and deliver exceptional service in high-pressure environments. Recently certified in First Aid, CPR, and BLS in Canada. Multilingual and adaptable, with a strong commitment to patient wellbeing and customer satisfaction.
Experience
Shift Manager - Burger King (Redberry Crown Restaurant LP) - Barrie, Ontario
(2025-01)
- Lead shift operations to ensure smooth and efficient store performance.
- Supervise and coach team members, ensuring compliance with company standards.
- Monitor food quality, cleanliness, and health to satisfy safety requirements.
- Handle customer concerns and maintain high guest satisfaction.
- Support inventory tracking, staff scheduling, and financial reporting.
Shift Supervisor - Starbucks (Alshaya Group) - Abu Dhabi, UAE
(2017-08 - 2024-10)
- Managed store operations, scheduling, and inventory control.
- Trained and coached staff to improve productivity and service quality.
- Ensured compliance with food safety standards and operational excellence.
- Handled financial reporting, transactions, and customer issue resolution.
Local Store Marketing Representative - McDonald's (McDonald's UAE) - Abu Dhabi, UAE
(2015-06 - 2017-06)
- Coordinated in-store marketing campaigns and promotional events.
- Organized customer engagement activities, including birthday parties.
- Conducted market analysis to support sales strategies.
- Ensured hygiene, fire safety, and food safety standards.
Education
Certified Nursing Assistant (CNA) - Healthcare - Strong Point Education Consultant, Abu Dhabi (KHDA Approved) (2024-11)
Higher Secondary (+2) - St. Paul's Senior Secondary School, India (2012)
Matriculation - Govt. High School, Himachal Pradesh, India (2009)
