Rob

Quality controller with hands-on inspection experience in a high-volume production environment, paired with a Conestoga College diploma in Process Quality Engineering and Supply Chain Management. Methodical with inspection routines against written and cosmetic standards, accurate data recording and QA documentation, and defect reporting. Detail-focused, reliable on repetitive precision work; available for the Monday–Friday 10:00 pm–6:30 am shift in Mississauga.

Quality Controller at Winsmart Inc. (Contractor for Amazon) (2026-03 – 2026-09)

• Checked products, packages, and warehouse processes to make sure items meet Amazon's quality standards before they are shipped to customers or stored; identified and set aside defective or non-conforming items.
• Reported quality issues to supervisors and followed site standard operating procedures.
• Worked as part of a team to meet outbound quality and productivity targets.

Customer Service Representative (Contractor for Service Ontario) at Nordia Inc. (Contractor for Service Ontario) (2025 – 2026-03)

• Handled general inquiries and official document services for Service Ontario (Nordia contractor) at the 777 Bay Street location.
• Documented cases accurately in tracking systems while meeting quality and handle-time targets.

Crew Member at McDonald's (2023)

• Followed food-safety and hygiene checklists in a fast-paced restaurant; aware of GMP-style sanitation discipline.
• Maintained cleanliness of work areas and equipment to checklist standards.

Diploma in Process Quality Engineering & Supply Chain Management – Conestoga College (2021-04 – 2022-12)