Operations Management in Hotel/Sports Facility
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Education - U of Manitoba Communications, Educational Institute of American Hotels & Lodges.
Workplace Safety and Health Trained. Microsoft Teams payroll applications, optimum control for inventory and invoices. ADR, REVPAR, COGS
Have led teams of 7 -25. Extensive wine beer aperitif spirit highball and vintage cognacs. 4 star service award employee of the month winner X 2. POS experience in programming: Micros, Squirrel and Quest systems. Trained in NVCI techniques to intervene in crisis situations. Safe serve certification including liability training (extensive) CPR Level 3 certified AED, Certified EMR, Completely trained in pouring of European Style and cleaning of glassware for Imported Draft i.e Stella Artois
most recent - U of Manitoba Continuing Education in Counselling and Communications in workplace
Use of motivational interviewing - understanding of body language and negotiation techniques.
Educational Institute of Hotel & Lodges operations - complete understanding of all hotel departments U of Winnipeg - Bachelor of Arts: History and Sociology
