Sanjot Brar
HOTEL RECEPTIONIST
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About
Dynamic professional with a proven track record at JW Marriott Hotel, excelling in customer service and problem-solving. Adept at managing front desk operations and enhancing guest experiences. Skilled in Microsoft Office and known for strong communication abilities, effectively resolving conflicts under pressure. Committed to delivering exceptional support and organizational efficiency.
Experience
Admin Support Assistant - Admin Support Assistant - WINNIPEG, MB
- Assisted with data entry, document organization.
- Help maintain schedules and support daily administrative tasks.
Visa Consultant - Sukhamani tour & Travel - Chandigarh, Punjab
(2024-07 - 2025-08)
- Provided support during interviews conducted by representatives from foreign embassies or consulates.
- Handled customer inquiries promptly via telephone, email or face-to-face meetings.
- Reviewed submitted documents carefully before forwarding them on for approval.
Hotel Receptionist - JW Marriott Hotel - Chandigarh, Punjab
(2022-06 - 2024-04)
- Managed daily operations of the front desk including answering phones, responding to emails, and maintaining records.
- Processed payments for guest charges using cash register and credit card machine.
- Utilized reservation system to book rooms, manage cancellations, and answer inquiries from potential customers.
- Contacted housekeeping or maintenance staff when guests reported problems.
- Advised housekeeping staff when rooms had been vacated and were ready for cleaning.
Education
B.sc - Airline Tourism Hospitality & Management - Baba Farid Group of Institute (2018-05)
Graduation - Commerce - Sant Baba Bhag Singh School (2016-01)