Robyn Rojas

Customer Service/Sales Associate/Data Entry/Administration

ARITZIA, North York, ON - Boutique Associate

-organize sales floors, and stock out new products from shop storerooms. supports business operations during peak seasons, summer or winter holidays. stocking shelves, material handling, and outdoor manual labour.

MCDONALD’S, Scarborough, ON  - Crew Member 

-Greeted clients and provided exceptional customer service by greeting, listening to, and assist clients with orders and inquiries while demonstrating an excellent knowledge of products.

• Handled cash, debit and credit card transactions using POS systems, collecting payments from clients in a prompt and friendly manner

-Resolved all customer service issues and inquiries in a friendly, professional manner, providing appropriate solutions and alternatives as well as follow-ups to ensure positive resolutions

• Opened, operated, and closed POS system, verifying accurate record of sales and processing client payments and returns as necessary

CITY DANCE CORPS, Toronto, ON - Front Desk Receptionist 

-Responded to incoming calls from customers, providing support, detailed information and clarification in a friendly, professional manner and redirecting calls as required

- Greeted clients in a friendly manner, assisted clients with scheduling appointments and signing in

EDUCATION

Blessed Cardinal Newman, Scarborough, ON- High School