Ron Velestuk

Have been a successful business owner with over 16 years of experience developing and implementing a successful business plan. I am highly motivated with a clear customer focus that enables business growth and company success. A solid team player with a great positive attitude.

Tier II TSC - Rogers Communications Inc.

(2015-09 - 2025-05)

Currently working at Rogers as a Tier II Technical Support Consultant, providing high level support to front line agents, working to improve agent efficiency and productivity, while maintaining a clear customer focus on providing an exceptional customer experience. Had previously worked as a front line TSR, providing technical support and troubleshooting guidance relating to internet, cable and home phone.

Stocker (PM) seasonal - Costco Wholesale

(2021-07 - 2021-09)

Worked as a seasonal part time employee at Costco as an evening stocker.

• Merchandising and aligning products and stocking items
• Keeping the store and work area tidy
• Providing high level member service

Business Owner - Java Jungle Coffee Company (closed)

(1999-08 - 2016-12)

Responsible for all facets of daily operations which included sales, marketing, human resources, payroll, budget management and supplier sourcing. Worked closely with staff to ensure a high level of customer service was adhered to.

• Developed and executed marketing programs and general business solutions resulting in increased company exposure and sales

Senior Product Manager - Nygard International Ltd.

(1987-09 - 2000-07)

Was responsible for initial fabric purchase orders and accessories, the related garment cutting instructions with suppliers overseas to receipt of final product in warehouse in Canada and USA.

Diploma - Accounting - Saskatchewan Technical Institute (1985)

High School Diploma - Vanier Collegiate Institute (1982)