Customer Care Assistant - Dino's Pizza - Summerside, PE
(2021-08 - 2025-09)
- Oversaw daily store operations, ensuring optimal customer service and inventory control.
- Managed customer complaints efficiently, reinforcing strong client relationships.
- Negotiated with vendors for best product prices, enhancing cost-effectiveness.
- Motivated team during peak hours, driving target achievement.
- Utilized effective communication skills to address customer queries and issues.
- Implemented a feedback system, boosting customer service quality.
- Developed a training program for new staff, improving team performance.
- Introduced cost-saving measures, cutting expenses without impacting service.
Customer Care Representative - Immigration Office - Brampton
(2020-04 - 2021-06)
- Managed complex cases to ensure compliance with regulations, demonstrating keen attention to detail.
- Devised innovative solutions to immigration-related issues, showcasing strong problem-solving skills.
- Provided authoritative counsel on various legal matters, reflecting deep knowledge of immigration laws.
- Stayed updated with changes in immigration policies, demonstrating an analytical approach.
- Processed visa and immigration services efficiently, ensuring customer satisfaction.
- Expertly navigated immigration law changes, enhancing case resolution efficiency.
Order Picker - Transplus Transport Company - Vaughan
(2019-02 - 2020-03)
- Efficiently managed inventory records, ensuring up-to-date stock information.
- Mastered use of scanning equipment for accurate order picking, packing, and shipping.
- Demonstrated meticulousness in assembling and packing items, guaranteeing safe deliveries.
- Streamlined warehouse organization based on item characteristics, enhancing retrieval efficiency.
- Skillfully prepared orders for shipment, utilizing protective materials for secure transit.
- Managed packaging discrepancies, ensuring swift resolution and minimal disruption.
- Verified package contents with precision, maintaining order accuracy.
Shipping Assistant - Cosmetics Company - Montreal, QC
(2018-11 - 2019-01)
- Managed packaging discrepancies, ensuring swift resolution and minimal disruption.
- Verified package contents with precision, maintaining order accuracy.
- Efficiently organized and prepared products for transport, enhancing shipping process.
- Operated packaging machinery with expertise, optimizing workflow.
- Performed meticulous quality checks on packaged items, ensuring high standards.
