IT Support Specialist
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Detail-oriented IT professional with a diploma in Information Technology and extensive experience in system monitoring, software deployment, and user support. Proven ability to manage IT infrastructure, perform hardware and software upgrades, and provide technical support to ensure seamless operations.
Monitored and updated company computers.
We have cloned and manipulated software using USB flash drives and ISO files.
Managed IT support tickets.
I have deployed and managed Epicor ERP software.
Created network cables and upgraded hardware/software.
Provided remote support and conducted inventory.
Managed Active Directory and implemented MFA.
Connected workstations and provided user support.
EDUCATION iT System Administrator + Internship Diploma: 2023/2024
PC, Windows, Network & Linux Administration.
triOS College, 4 Hughson St. S, Hamilton, ON, L8N 321.
My education has provided me with a strong foundation in programming and problem-solving skills, which are highly relevant to my career in hardware & software.
U of Manitoba (Post-secondary education).
