Sandeep Kaur

Assistant Department Manager with experience in customer relationship management and team leadership

Talent

Prince RupertMember since September 24, 2026

Customer relationship managementSalesProblem-solvingCash handlingInventory managementChemical analysis

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Customer relationship managementSalesProblem-solvingCash handlingInventory management

About

Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment. Enhancing motivation among teammates to create positive approach for achieving targeted.

Experience

Assistant Department Manager (Centre of Store) - Save-On-Foods - Prince Rupert, BC

(2025-11)

Led team in daily operations, ensuring optimal workflow and employee engagement.
Developed training programs to enhance staff performance and product knowledge.
Analyzed sales data to identify trends, informing inventory management strategies.
Coordinated store merchandising initiatives, improving customer visibility and access to products.
Streamlined processes for order fulfillment, reducing lead times and enhancing customer satisfaction.
Mentored junior staff on best practices in customer service and operational procedures.
Collaborated with department heads to align strategic goals with operational capabilities.
Conducted regular performance evaluations for team members, providing constructive feedback for continuous improvement.
Trained new employees on company policies, procedures, and best practices, contributing to their professional development.
Motivated associates to consistently deliver effective selling behaviors through coaching and recognition.
Participated in storewide initiatives such as visual merchandising updates or special events planning, demonstrating cross-functional teamwork abilities.
Collaborated with the department manager to develop and implement strategic plans for growth and improvement.
Applied problem-solving skills to resolve operational challenges swiftly, preventing disruptions in workflow or customer experience quality levels.
Reduced employee turnover by fostering a positive work environment and providing ongoing support to team members.
Enhanced team morale and productivity by implementing monthly recognition program.

Sales Associate (General Clerk) - Save on Foods - Prince Rupert, BC

(2023-09 - 2025-11)

Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Managed returns, exchanges and refunds in accordance with store policy.

Lab Chemist (Agronomist) - International Fertilizer

(2020-01 - 2022-06)

Participated in collaborative research projects with external partners, expanding the organization's network within the scientific community.
Assisted in the development of innovative chemical products by conducting experiments and analyzing data.
Supported company goals by providing timely and accurate chemical analysis on raw materials, in-process samples, and finished products.
Mentored junior chemists, sharing knowledge and expertise to enhance their professional growth and development.

Assistant Professor - Govt. Rajindra College - Bathinda (INDIA)

(2019-09 - 2020-03)

Built strong rapport with students through class discussions and academic advisement.
Evaluated student performance through comprehensive assessments, identifying areas of improvement and providing targeted feedback for growth.
Maintained an up-to-date knowledge of subject matter by attending conferences, workshops, and webinars relevant to the field of study.
Contributed to departmental goals by serving on various committees focused on curriculum development, assessment strategies, and accreditation requirements.

Assistant Department Manager (Grocery) - SSD College Bathinda - Bathinda, Punjab (INDIA)

(2018-01 - 2018-09)

Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Managed returns, exchanges and refunds in accordance with store policy.