Ramandeep Kaur

Consumables Associate / Customer Service Associate

Talent

Prince RupertMember since October 17, 2026

Patient and customer communicationHealthcare customer serviceFast-paced environment and multitaskingMedication and pharmacy product knowledgeAccurate data entry and documentationConfidentiality and privacyTeam collaborationProfessional communicationAttention to detail and accuracyInventory and supply managementPrescription and medication handlingKroll Pharmacy SoftwareInsurance adjudication and claim processingDIN and SIG code understandingFax and prescription handlingOTC medication assistanceProblem solving and conflict resolutionTyping speed: 62 WPM

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Patient and customer communicationHealthcare customer serviceFast-paced environment and multitaskingMedication and pharmacy product knowledgeAccurate data entry and documentation

About

Motivated and detail-oriented healthcare graduate with Pharmacy Assistant training and hands-on experience in a fast-paced Canadian retail healthcare environment. Strong background in customer and patient communication, medication and pharmacy product knowledge, accurate data entry, documentation, confidentiality, inventory management, and supporting daily healthcare operations. Trained in prescription processing, Kroll Pharmacy Software, insurance adjudication, DIN and SIG codes, medication handling, and pharmacy workflow.

Able to remain organized, professional, and calm while managing multiple priorities in busy environments. Seeking an Emergency Medicine position where strong communication, teamwork, attention to detail, and healthcare knowledge can contribute to quality patient care and efficient clinical operations.

Experience

Consumables Associate / Customer Service Associate - Walmart - British Columbia, Canada

(2024 - 2025)

Provided professional and respectful service to customers in a busy, high-volume Canadian retail environment.
Assisted customers with questions and concerns while maintaining a calm and helpful approach.
Gained exposure to the pharmacy department and developed familiarity with medications and pharmacy-related products.
Supported pharmacists and pharmacy/store staff with daily workflow and customer service activities.
Handled customer information responsibly and maintained confidentiality.
Entered information accurately into computer systems and maintained organized records.
Answered telephone calls and assisted customers at the counter professionally.
Processed transactions accurately and resolved customer concerns efficiently.
Assisted with inventory organization, stock management, and maintaining product availability.
Maintained a clean, organized, and safe work environment.
Followed workplace policies, procedures, and safety requirements consistently.
Demonstrated the ability to prioritize multiple tasks while maintaining accuracy in a fast-paced environment.
Worked collaboratively with team members to support efficient daily operations.