Sanela Korajac
Real Estate Administrative Professional
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About
Detail-oriented real estate administrative professional with experience supporting residential real estate operations, listing coordination, transaction administration, client communication, and marketing. Skilled in managing multiple priorities, preparing and organizing documentation, coordinating showings, updating MLS listings, and creating marketing materials. Previous legal administrative experience has strengthened my attention to detail, confidentiality, organization, and ability to work effectively in a fast-paced environment.
Currently completing Alberta real estate licensing education and eager to continue developing within the real estate industry.
Experience
Realtor's Assistant - Diamond Realty - Calgary, AB
(2026-03)
- Coordinate listings and transaction administration from listing preparation through closing
- Manage MLS updates, ShowingTime, documentation, and client communications
- Prepare marketing materials, social media content, and listing presentations
- Coordinate with clients, agents, lawyers, photographers, and other industry professionals
- Maintain organized transaction files and ensure deadlines are met
- Assist with open house preparation, promotion, and coordination
- Track transaction deadlines, conditions, and important dates
- Assist with listing launches, amendments, price changes, and other ongoing listing updates
Guest Experience Supervisor - RnR Wellness Spa - Calgary, AB
(2019-04)
- Provided outstanding customer service through remote and in-person interactions, addressing client inquiries and concerns with professionalism
- Managed reservations and coordinated diverse service requests, including group bookings and special accommodations
- Oversaw website updates and social media content to enhance customer engagement
- Trained and supervised new team members to ensure high standards of guest services
- Assisted the owner in all spa-related administrative functions
- Implemented strategies to improve sales and customer satisfaction
Legal Assistant - KH/Dunkley Law Group - Calgary, AB
(2025-08 - 2026-03)
- Greet clients and visitors professionally while managing front desk operations and maintaining a positive first impression of the firm
- Answer, screen, and direct phone calls; take accurate messages and respond to general inquiries
- Schedule client appointments, manage calendars for lawyers, and coordinate meetings or court dates
- Complete and send out client reports, lender reports, and builder client reports in a timely and accurate manner
- Maintain and organize client files (both physical and digital) ensuring confidentiality and compliance with legal requirements
- Monitor and track incoming and outgoing mail, courier deliveries, and legal documents
- Process client payments, issue receipts, and assist with billing and invoicing tasks
- Provide administrative support including photocopying, scanning, data entry, and ordering office supplies
- Liaise with clients, lenders, builders, opposing counsel, and external agencies in a professional and courteous manner
- Support lawyers with case preparation, file management, and document retrieval
- Uphold confidentiality and handle sensitive information with discretion
Paralegal - TC Energy - Calgary, AB
(2023-02 - 2024-06)
Provided administrative and customer support in the Legal Requirements Monitoring Department.
- Reviewed legislative changes and communicated updates to relevant departments
- Assisted in compliance monitoring, document rebranding, and policy creation
- Managed email correspondence and updated SharePoint for improved usability
- Facilitated onboarding processes for new employees, ensuring compliance with training requirements
Legal Assistant - Diamond & Diamond Lawyers LLP - Calgary, AB
(2022-09 - 2023-02)
- Prepare and manage real estate transactions documents, including purchase/sale agreements, mortgages and refinances
- Open and close residential real estate files in accordance with Alberta conveyancing procedures
- Liaise with realtors, clients, financial institutions, to facilitate timely closings
- Draft correspondence and final reporting packages for clients and lenders
- Schedule signing appointments
Administrative Assistant - Hutton Safety Group - Calgary, AB
(2019-04 - 2022-09)
- Managed virtual onboarding for new employees and subcontractors
- Monitored compliance documentation and facilitated necessary updates
- Tracked and managed client site orientation records
- Reviewed and approved certification documents for company-wide compliance
Front-End Supervisor - Community Natural Foods - Calgary, AB
(2017-01 - 2019-04)
- Provided exceptional customer service and resolved client concerns efficiently
- Supervised a team of five cashiers, ensuring smooth front-end operations
- Processed transactions, returns, and exchanges while promoting company loyalty programs
- Coordinated store cleanliness and merchandising efforts to optimize customer experience
Cashier - Sobeys - Calgary, AB
(2012-01 - 2017-01)
- Delivered excellent customer service by assisting with purchases, returns, and inquiries
- Processed transactions accurately and maintained balanced cash registers
- Assisted customers in locating products and promoted store promotions
