Sara Kosmowska
Office Administrator
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About
My educational background is in Cultural Anthropology and TESL (Teaching English as a Second Language). I have also obtained an Airline Dispatch License and have worked in the northern bush airlines and corporate aviation. Last year, I wrote, self-published, and promoted a book to self-study Aviation English.
I work as an Office Administrator in an Immigration Consultancy, where I perform Office Manager tasks and prepare Social Media content. I am responsible for setting up new clients' files, creating invoices, and running day-to-day office operations.
I am a fast learner, and I thrive in fast-paced work environments. I can work with minimal supervision and manage my time effectively. I am also detailed oriented.
Experience
Office Manager
Brazolot Migration Group, Hudson | 2023-present
- A point person for maintenance, supplies, equipment and bills
- Preparing and sending mass emails, scheduling and moderating webinars, creating social media content
- Client billing management. Serving as a primary point of contact for clients in relation to financial statements and billing process
- Overseeing clients’ payment schedule to ensure timely and accurate billing
- Setting up new clients’ files and making sure all contracts and legals are signed and returned
- Preparing and sending monthly spreadsheet to an accountant
Execaire, Montreal | 2017-2019
- Providing administrative support service in private jet operational environment
- Obtaining permits required for booked trips (overflight permits, landing rights, catering, ground transportation, etc.)
- Scheduling and booking flight services and informing them about aircraft movements
- Interacting with clients and enter their trip details and service request into scheduling system
- Supervising the trip from creation to completion to ensure client requirements and requests are included across all deliverables
ACASS, Montreal | 2017
- Taking care of the entire projects from start to finish and presenting their status during morning meetings
- Working under minimal supervision, co-chair morning meetings
- Making travel arrangements for crew members
- Preparing employment contracts for crew members
- Approving pilots’ expenses and maintain an ongoing schedule for payroll purposes
- Providing clients with professional, operational and customized support service
- Coordinating with the crew, maintenance, accounts and sales departments for all project to ensure smooth operations
Air Tindi, Yellowknife | 2014-2017
- Dispatching medevacs, scheduled flights and charters across northern Canada
- Using SKYLINE software to create aircraft reservations including itineraries, passenger manifests, cargo lists and other flight details.
- Assisting flight crews with organizing ground services: fueling, de-icing etc.
- Making hotel and transport reservations for flight crews
- Flight following; checking weather conditions and NOTAMs
- Communicating with different departments within the company to ensure smooth and safe operations
- Multitasking in a very fast paced environment
Education
TESL Certicifate Program
Concordia University, Montreal | 2024
Erasmus Program
Bilgi University, Istanbul (Turkey) | 2009
Cultural Anthropology (master’sDegree)
University of Adam Mickiewicz, Poznan (Poland) | 2005-2010