Sarah Kim

Developed and executed multi-channel marketing campaigns and social media content using Adobe Creative Suite, Figma, and Canva, supporting engagement across student and community initiatives. Produced video content with CapCut and Premiere Pro to strengthen brand visibility and support digital storytelling. Advised 60+ small businesses on digital content strategies, conducting website audits and assisting with platform migrations to improve usability and overall online presence.

Online Data Analyst at TELUS INTERNATIONAL (2025-12 – Present)

• Complied with quality assurance expectations and standards by evaluating digital content against detailed guidelines to ensure accurate AI system outputs.

Creative Consultant/Video Editor at ALIGNED PATHS (2025-11 – 2025-12)

• Consulted on a prior website iteration and produced onboarding walkthrough videos, handling filming and editing to clearly communicate product flows and user guidance.

E-Commerce Advisor at MOSAIC NORTH AMERICA (&SBBC) (2023-06 – 2023-11)

• Advised 60+ small businesses on content strategy, brand messaging, and digital presence, conducting website usability reviews and recommending Shopify/Square solutions to strengthen online credibility.
• Prepared and reviewed written documents accurately, guiding clients through micro-grant spending plans to ensure fund allocation met program standards.

Designer (Contract) at AWARENESSVR (2021-01 – 2021-04)

• Developed VR environments and executed usability testing, using workshop-driven insights to optimize interaction flows and user engagement.

Design & Marketing Coordinator (Co-op) at SFU INTERNATIONAL SERVICES FOR STUDENTS (2020-01 – 2020-12)

• Promoted awareness of brand image internally and externally by designing marketing campaigns and producing graphic assets (banners, posters, infographics) using Adobe Creative Suite & Canva to support student engagement initiatives.
• Managed social media content calendars through Hootsuite, scheduling posts across Instagram, LinkedIn, and Facebook to strengthen brand visibility and community reach.
• Updated office websites using Adobe Experience Manager, maintaining pages, refreshing content, and ensuring information was accurate and accessible for students.

Bachelor of Arts (BA) in Interactive Arts and Technology, minor in Publishing – Simon Fraser University (2017-09 – 2022-04)

Study Abroad Program in Business Administration and Management – Yonsei University (2016-08 – 2017-06)