Sarah Wall

Detail-oriented Bookkeeper with hands-on experience managing full-cycle accounts receivable, reconciliations, and financial records in a fast-paced service environment. Proven success recovering over $350,000 in outstanding revenue and reducing write-offs to near zero through strong analytical and collection strategies. Combines technical accounting skills with 15+ years of customer service experience to maintain accurate records and positive client relationships.

Bookkeeper at Capital Services (2024-08 – Present)

Perform bank and credit card reconciliations, record and maintain monthly financial transactions in QuickBooks, manage full-cycle accounts receivable, and assist with accurate financial record maintenance.

• Perform bank and credit card reconciliations to ensure accuracy of financial records
• Record and maintain monthly revenue and expense transactions in QuickBooks
• Manage full-cycle accounts receivable, including invoicing, collections, and payment tracking
• Process vendor payments and organize supporting documentation (receipts, invoices)
• Assist with maintaining accurate and up-to-date financial records for reporting purposes

Administrative Assistant / Accounts Receivable Lead at Capital Services (2021-03 – 2024-08)

Managed accounts receivable for a large customer base, recovered significant outstanding revenue through collections and reconciliation, reduced write-offs, and supported administrative operations.

• Managed accounts receivable for a 7,000+ customer base
• Recovered over $350,000 through collections, account investigation, and reconciliation
• Reduced write-offs to 1–2 invoices per year by improving tracking and follow-up processes
• Created and issued invoices, set up recurring billing, and resolved all customer billing inquiries
• Communicated with clients to resolve discrepancies and maintain strong relationships
• Scheduled service work, prepared contracts, and dispatched field staff
• Supported general administrative operations in a high-volume environment

Virtual Assistant / Social Media Coordinator (Internship) at Complete Marketer (2020-11 – 2021-01)

Managed social media accounts, created marketing content, compiled and edited digital materials, and provided technical support.

• Managed client social media accounts and online community engagement
• Created marketing content and assisted with digital campaigns
• Compiled and edited 18 eBooks and uploaded digital materials
• Provided technical and administrative support for online platforms

Diploma in Bookkeeping & Accounting Practices – Algonquin College (2024-01 – 2024-08)

Diploma in Executive Business Administration – Willis College (2020 – 2020)