Marge Opalec

Detail-oriented Human Resources and Accounts Receivable professional with experience supporting HR operations and managing billing and collections processes. Skilled in employee record management, onboarding support, invoicing, payment tracking, and reconciliation. Known for maintaining confidentiality, accuracy, and strong organizational skills in fast-paced environments. Reliable, efficient, and eager to contribute to an accounts payable team.

Human Resources and Accounts Receivables - Kononia Christian School - Red Deer, Alberta, Canada

(2025-04 - 2026-02)

• Self-motivated, with a strong sense of personal responsibility.
• Developed and maintained courteous and effective working relationships.
• Demonstrated strong organizational and time management skills while managing multiple tasks.
• Managed employee recordkeeping processes to support HR operations and enhance data integrity.
• Facilitated payroll processing by managing time and attendance records.
• Tracked employee vacation and sick leave requests to maintain accurate records. Assisted in managing new licenses and certifications for teachers in the TWINS program.
• Reviewed financial reports and crafted detailed summaries to facilitate informed decision-making for financial controller and principals.
• Assisted in recruitment processes for various schools. Supported issuance of contracts for new hires across all educational institutions.
• Assisted employees with inquiries and concerns regarding workplace policies and procedures. Supported team members in resolving conflicts and enhancing communication.
• Managed tuition fee transactions and ensured accurate tracking of account balances to support financial operations.
• Provided essential assistance in managing registration and enrollment operations.
• Categorized and maintained filing systems to ensure accurate and orderly document storage.
• Addressed customer inquiries through effective communication via calls and emails to enhance service quality.
• Supported planning and coordination of school events to enhance community engagement.

Weekend Sales Associate - Muddy Moose Market - East Gasoline Alley, Red Deer, Alberta, Canada

(2025-03 - 2026-02)

• Assisted customers in product selection and provided exceptional service to enhance shopping experiences, built relationships to encourage repeat business.
• Prepared merchandise for sales floor by pricing or tagging, organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
• Helped customers locate products and checked store system for merchandise at other sites.
• Answered customer questions about sizing, accessories, and merchandise care.
• Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
• Managed returns, exchanges and refunds in accordance with store policy.
• Assessed customer needs and utilized suggestive selling techniques to drive sales.
• Prioritized helping customers over completing other routine tasks in store.

Part Time Crew - SSC Family Restaurant - Golden West, Red Deer, Alberta, Canada

(2024-10 - 2025-10)

• Delivered exceptional customer service, ensuring positive dining experiences for all guests.
• Upheld cleanliness standards throughout dining area contributing to a welcoming environment.
• Worked front counter, drive-thru and other areas.
• Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
• Operated cash register to ring up final bill and process various forms of payment.
• Ensured accurate order fulfillment with diligent attention to details while assembling meals.
• Exceeded performance expectations consistently, receiving recognition from supervisors for dedication to job responsibilities.

Registrar, Administrative Assistant, Teacher - Praying Hands Kiddie Center, Inc. - Pampanga, Philippines

(2012-07 - 2024-09)

• Managed student admission and registration processes to ensure a smooth onboarding experience.
• Oversaw the generation and maintenance of comprehensive academic transcripts and records. Managed student data organization to enhance accessibility and accuracy. Facilitated the integrity of academic documentation processes.
• Managed the preparation and printing of essential documents for the Department of Education Division Office.
• Coordinated uniform orders for students and staff, maintaining inventory accuracy and timely delivery.
• Oversaw planning and execution of out-of-school events, including grandparent's day and graduation ceremonies. Managed event logistics to enhance community engagement and recognition of student achievements. Fostered collaboration among staff to deliver impactful experiences for families.
• Administered monthly payroll processing to ensure timely and accurate employee compensation.
• Managed database development and maintenance for the Learner Information System (LIS), ensuring accurate records for school year transitions and Private School Profile (PSP).
• Enhanced learning experiences for 4-year-old learners and developed creative art programs for older children.
• Organized, reviewed, and filed paperwork for secure recordkeeping.
• Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
• Enhanced student satisfaction by addressing concerns promptly, providing solutions, and offering guidance on registration matters.
• Reduced errors in transcript processing through careful attention to detail while entering grades into the system.
• Facilitated smooth operation of graduation ceremonies, ensuring memorable experience for graduates and their families.

Cashier, OIC - Planet Sports, Inc. - Pampanga, Philippines

(2002-04 - 2004-04)

• Welcome customers and help determine their needs.
• Processed customer transactions efficiently using point-of-sale systems.
• Assisted in training new staff on operational procedures and customer interaction techniques.
• Managed inventory levels, ensuring product availability for customers at all times.
• Worked flexible schedule and extra shifts to meet business needs
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Assisted customers with returns, refunds and resolving transaction issues.
• Contributed to store success by maintaining high standards of cleanliness throughout the facility.

Receiving Clerk - Philippine Accident Managers, Inc. - Pampanga, Philippines

(1999-09 - 2001-08)

• Processes, encodes, and prints client’s application – new and renewal of insurance policies for public utility vehicles.
• Regularly reviewed invoices and policies.
• Process payments with accuracy and completion.

Crew Chief - Mc George Food Industries Corp. - Pampanga, Philippines

(1995-07 - 1999-09)

• Worked as a team member, following the specified SOP and deliver quality service and products
• Do multi-tasking stations
• Train newly hired crews on different work stations, proper food handling techniques, manage them closely until they are familiar with the SOP
• Mentored team members, fostering skill development and promoting a culture of continuous improvement.
• Implemented quality control measures, maintaining high standards for food safety and product integrity.

Certificate - Teaching Phonics in Early Childhood - Queensland And University of Technology (2020-07)

Certificate - English in Early Childhood - British Council and Learning Time with Timmy (2020-06)

Instructional Materials for Preschool Education - San Lorenzo Ruiz Center for Studies and Schools (2013-04)

Associate Degree - Computer Programming - Systems Technology Institute (1998)

High School Diploma - Holy Angel University (1995)