Scott Cowan
Food & Beverage Operations Leader
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About
Food and beverage leader with 20+ years across Michelin-starred restaurants, Michelin Key resorts, Relais & Châteaux properties, and Fairmont hotels. Fairmont alumnus (Château Lake Louise) with working knowledge of the alpine resort cycle: seasonal ramp and closure, convention capture, and international luxury guests. Has built teams that perform at the top of the industry and holds the cost lines to match.
Experience
Beverage Director & Head Sommelier at Restaurant Pearl Morissette (2025 – 2026)
Two Michelin Stars · Relais & Châteaux · Canada's 100 Best #1 · North America's 50 Best #3
- Held beverage cost at 20% while raising pairing capture to 33% of covers nightly.
- Led a team of six sommeliers; mentored two through WSET Level 3.
- Negotiated allocation, pricing, and terms with 80+ producers and import agents across a 500+ label list.
- Built a Coravin program that cut wine wastage 80% and opened premium by-the-glass pours.
- Designed pairings for 10–16 course tasting menus across wine, sake, cider, sherry, and non-alcoholic programs.
- Hosted World's 50 Best judges, international press, and VIP guests.
Beverage Director & Head Sommelier at Fogo Island Inn (2023 – 2024)
Three Michelin Keys · Condé Nast Traveler Gold List · Relais & Châteaux
- Property leadership team member; owned beverage across restaurant, bars, weddings, and resort events, coordinating daily with kitchen, rooms, and banquet.
- Held wine at 30%, cocktails at 12%, spirits at 15% in a monopoly supply market.
- Managed 120+ rotating wines by the glass against a highly seasonal occupancy curve.
- Scoped, sourced, and installed capital equipment for bar, espresso, water treatment, and wine service; built the espresso program including water profile.
- Sourced through auction, direct import, and interprovincial channels to protect list quality and landed cost.
- Identified Michelin and Relais & Châteaux inspectors in-house and coordinated their stay across departments.
Assistant General Manager · Hospitality Manager · Head Sommelier at Mallard Cottage (2019 – 2023)
Canada's 100 Best #17
- Promoted through three roles to Assistant General Manager, directing front-of-house and beverage operations.
- Ran pre-shift briefings, floor leadership, and guest recovery.
- Owned private events, weddings, media visits, and VIP service from enquiry through execution.
- Contributed to recognition in Canada's 100 Best, Air Canada enRoute, and CBC.
Sommelier · Wine Trainer · Server at Fairmont Château Lake Louise (2018 – 2018)
Wine Spectator Best of Award of Excellence
- Delivered service and wine training across seven restaurant outlets.
- Contributed to a 350+ label program; set pairings for the Fairview table d'hôte menu.
- Floor supervisor during high-volume service and major resort events; perfect internal audit scores.
Head Sommelier & Service Lead at The Reluctant Chef (2013 – 2018)
- Built beverage programs and service models for three venues under one brand.
- Supported a brasserie and bar expansion that increased capacity 60%.
- Mentored team members into senior roles, including one Master of Wine candidate.
Consultant at Independent Beverage & Service Consultant (2014 – Present)
- Strategy, service design, and staff training for Fisher's Loft, The Cape Retreat, The Adelaide Oyster House (Air Canada enRoute Best New Restaurants), and Terre Restaurant (Canada's 100 Best).
- Retained for openings, repositionings, and trend alignment.