Matt Scrimshaw

Senior food & beverage operations leader with 20+ years of hospitality experience across premium restaurants, hotel-connected dining, resort operations, beverage programs, team development, and guest service. Progressive leadership experience spanning Assistant General Manager, Restaurant Manager, Bar Manager, Wine Director, Department Head, Internal Auditor, Sommelier, and Senior Server-Trainer roles. Combines visible, hands-on leadership with operational and financial discipline across staffing, scheduling, inventory, ordering, cash controls, process improvement, special events, training, and cross-functional execution.

BBA in Accounting with WSET Level 3 and Level 2 credentials.

Assistant General Manager at Honey Salt BLAU / JW Marriott Parq Vancouver (2024-01 – Present)

• Led day-to-day restaurant operations within the JW Marriott Parq Vancouver environment, maintaining strong floor presence, polished guest service, and consistent execution in a fast-paced premium setting.
• Built and managed team schedules around business levels, service needs, AM/PM coverage, weekends, and high-volume periods, aligning labour coverage with operational demand and service standards.
• Oversaw inventory routines, product ordering, stock organization, and operational readiness to maintain product availability and minimize service disruption.
• Coordinated cross-functionally with culinary, bar, and leadership teams on ordering, service flow, outlet readiness, and daily operational priorities.
• Planned and executed special events, wine dinners, art dinners, and daily, weekly, and monthly features and menus, supporting guest engagement and food & beverage programming.
• Coached and trained colleagues on procedures, expectations, service delivery, and professional standards, reinforcing accountability, development, and a positive team culture.

Assistant General Manager / Bar Manager / Wine Director / Restaurant Manager / Department Head / Internal Auditor / Sommelier / Senior Server-Trainer at Glowbal Group (2018-02 – 2024-02)

• Progressed through multiple leadership and specialist roles across premium restaurant concepts, taking on increasing responsibility for operations, team performance, service execution, and guest satisfaction.
• Led and developed front-of-house teams in high-expectation, high-volume environments, reinforcing service standards, mentoring colleagues, and building a culture of communication and accountability.
• Managed staffing and scheduling responsibilities, including management scheduling, to maintain effective floor coverage, labour deployment, and service flow.
• Reorganized cashout and petty-cash systems and helped implement a tip-out structure, strengthening administrative control, process consistency, and operational discipline.
• Applied internal audit and department-head experience to improve reporting accuracy, brand standards, procedural consistency, and cross-department operational execution.
• Directed premium beverage and wine responsibilities as Wine Director and Sommelier, supporting wine education, elevated guest experiences, and food & beverage programming.

Restaurant / Room Service Supervisor at Sparkling Hill Resort (2016-01 – 2017-12)

• Supervised restaurant and room-service operations in a resort environment, coordinating teams and maintaining responsive guest service across multiple dining touchpoints.
• Maintained organized, timely service execution across restaurant and room-service operations while responding to guest needs and hospitality standards.

Assistant General Manager / Sommelier / Trainer at Vittoria Trattoria (2008-01 – 2016-12)

• Helped lead restaurant operations for eight years, combining assistant general management, team training, sommelier responsibilities, and hands-on service leadership.
• Developed team capability through coaching and training while maintaining consistent guest experiences and smooth day-to-day operations.

Financial Advisor, Corporate & Personal at Sun Life Financial (2006-01 – 2008-12)

• Developed strong client communication, organization, professionalism, and trust-based service skills that continue to support senior hospitality leadership.

Bachelor of Business Administration (BBA) in Accounting – Okanagan College

Business Administration – Accounting in Accounting – Algonquin College

Computer Systems Diploma in Computer Systems – Algonquin College