Seher Aslam

Administrative and customer service professional with 9+ years of experience supporting office operations, client communication, documentation, invoicing, data entry, and administrative processes. Skilled in Microsoft Office, Excel, CRM systems, accounting software, and internal databases. Strong organizational, communication, and problem-solving skills with the ability to work independently and as part of a team.

Administrator Officer - Abu Ghazaleh Intellectual Property Pvt. Ltd.

(2021-01 - 2024-12)

• Responded to client inquiries and followed up on pending requests.
• Verified invoices and maintained financial and administrative records.
• Entered expense information into internal systems and prepared monthly expense reports.
• Maintained employee leave trackers and timesheet documentation.
• Supported internal audits and ensured records were accurate and up to date.
• Used IPMS, WIP, TAGO and other internal systems to manage information and workflows.
• Coordinated with internal departments to resolve administrative and client-related issues.

Administrative / Customer Service / Accounts Assistant - Previous Employer

(2015-01 - 2021-12)

• Provided administrative and customer service support.
• Maintained files, records and databases.
• Assisted with accounts-related documentation and data entry.
• Communicated with customers and responded to inquiries professionally.
• Prepared reports and handled routine office correspondence.

Bachelor of Commerce - B.Com - University of Karachi

Certificate - Early Childhood Education - Institute of Early Childhood Education