Shamwatee Dass

I have over 15 years experience in Customer Service Representative/Call Center Agent skills included administrative skills, with excellent organization, communication, interpersonal and resolution skills also multitasking. I have keen ability to learn systems application, ability to work with others under a self managed team structure. I am hard worker, dedicated and punctual, also I demonstrate knowledge of products, services, procedure, company policies as well regulation, most of all I am a good listerner, dependable and people person.

Professional and courteous candidate with demonstrated proficiency in previous administrative roles.

Capable of managing client-facing duties while overseeing general office administration tasks

Always friendly and helpful attitude to ensure clients receive the best support. Experience managing office for an organization and ensured timely correspondence.

EDUCATION & CERTIFICATIONS

Professional Office Administration certificate

YWCA, Toronto, ON

Computer Training for Employment

YWCA, Toronto, ON

Ve’ahavta Skills Academy

Ve’ahavta, Toronto, ON

Building Foundations for Women

Ve’ahavta, Toronto, ON

Medical Office Assistant Certificate & Diploma (Honors)

Toronto School of Business, Toronto, ON