Sharada Pandey

Experienced and detail-oriented housekeeping professional with over 5 years of experience in cleaning, housekeeping, and customer service in healthcare and hospitality settings. Adept at maintaining clean, safe, and welcoming environments for both patients and guests. Strong background in infection control and cleaning standards, with a proven ability to work efficiently under pressure.

Looking for an opportunity to apply my skills and contribute to maintaining the highest standards of cleanliness and customer satisfaction at Coastal Health services.

Housekeeping Aide - St. George Hospital - Kogarah, Sydney, Australia

(2020-03 - 2024-01)

• Responsible for maintaining cleanliness and hygiene in patient rooms, hospital corridors, and common areas.
• Ensured compliance with infection control protocols, sanitizing rooms and surfaces to maintain a safe environment for patients and staff.
• Replenished necessary supplies, including linens, towels, and toiletries, to ensure patient comfort and satisfaction.
• Collaborated with nursing and medical staff to meet specific cleaning needs and ensure timely room turnover.
• Managed cleaning schedules and ensured tasks were completed in a timely manner without disrupting hospital operations.

Housekeeper/Room Attendant - Hotel Metro Pty Ltd - Townhall, Sydney, Australia

(2018-01 - 2018-04)

• Cleaned and sanitized hotel rooms, replenished linens, towels, and amenities, and ensured rooms were ready for guest arrival.
• Provided excellent customer service by promptly addressing guest requests and ensuring their needs were met.
• Documented room status and ensured rooms were completed by the end of the day.
• Assisted with other housekeeping duties, including common area cleaning and maintenance.

Housekeeper/Room Attendant - Apollo Motorhome Holiday - Taren Point, NSW, Australia

(2018-01 - 2018-03)

• Conducted daily cleaning tasks including dusting, mopping, vacuuming, and linen making in sophisticated tourist vehicles.
• Ensured that motorhomes were thoroughly cleaned to meet the company's high standards for guest comfort.
• Checked and maintained cleaning supplies and equipment, ensuring safety and efficiency.

Housekeeper/Room Attendant - Hotel Park Side Pty Ltd - Sauraha, Nepal

(2010-05 - 2011-12)

• Cleaned and maintained up to 10 hotel rooms per day, including check-outs and preparing rooms for new guests.
• Performed rotational deep cleaning of hotel rooms and common areas.
• Assisted with other housekeeping duties to maintain hotel cleanliness and organization.

Customer Service Representative - Myer Department Store - Liverpool, NSW, Australia

(2017 - 2019)

• Provided exceptional customer service, assisted with product selection, and processed transactions using POS systems.
• Addressed customer inquiries and complaints in a professional manner, ensuring customer satisfaction.
• Maintained store cleanliness and organization to provide an inviting shopping experience.