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Sharlene Choto

Sharlene Choto

Project manager and Director of Operations

Talent
Ajax, OntarioMember since March 7, 2023
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About

My expertise lies in successfully managing operational processes, developing best practices, planning inventory, monitoring equipment and personnel logistical activities, and leveraging internal systems to facilitate improved efficiency and performance. Through my mamy years of experience, I have become adept in ensuring adherence to organizational goals and requirements while facilitating streamlined logistical operations and motivating team members to peak performance levels.

The following achievements demonstrate my qualification for this position:

Achieving a record of success in managing strategic logistics / operational planning and execution, mentoring high-performing personnel, overseeing fiscal and budget responsibilities, and maintaining accountability for up to 18.9 operating budget

Spearheading resource allocation, regulatory compliance, purchasing and procurement, data analysis, records management, and overarching operations to achieve deadlines and requirements.

Continually improving internal processes and procedures to boost efficiency, reduce costs, and ensure seamless operations.

Overseeing all facets of special projects from inception through execution, identifying and securing necessary resources, equipment, and staff to meet project deadline and budgetary requirements.

Earning a Bachelor of Arts in sociology and a certificate in Project Management

My proven ability to optimize operations and team success—along with my solid skills in problem solving, critical decision making, and communication—will contribute immensely to the success of your company. Thank you for your consideration; I look forward to speaking with you soon.

Experience

Director of Operations / IATSE LOCAL 873

  • Directed and developed a staff of six managers, sixty associates to achieve the organization's vision, KPIs and cost savings.
  • Helped in the development and the cyber security of the unionized website including but not limited to Liability insurance, coding, and development of merchandise store.
  • Developed, business reports which enabled union to see gross wages per department and employment type.
  • Developed relationships with ITASE International personals and

Mayor of Toronto John Tory.

  • Analyzed, planned, and forecasted monthly and yearly budgets.
  • Developed, implemented, and tracked operational KPIs with time studies to promote efficiency, accuracy, and lower costs.
  • Developed and implemented all Union policies and procedures relating to the daily functioning of union requirements and followed all required Ontario labor laws and policies.
  • Lead, mentor, engage and develop teams to maximize their contributions, including recruiting, assessing, training, coaching,

and managing performance.

  • Facilitated communication between communities and divisional/national offices, ensuring clarity around policies,

procedures, strategic goals, and performance management.

  • Researched, developed, and implemented a document signing and receive process of documents from multiple sources, to organize and store files electronically for easy retrieval by multiple users in a secure archive, with reduced operating costs that enabled quicker

MAY 2017 – DECEMBER 2022

Project Manager /Trinity Communications

  • Identified and worked to remove barriers, resolved issues, and aided the successful completion of all new fiber optics installation (FTTH, FTTB, Cutovers, Augmentations, aerial rebuilds, pole transfers), MDU, and construction projects.
  • Engaged Other departments in managing Profit and loss analysis.
  • Maximized results by specifically applying resources in areas that capitalized on their individual strengths resulting in significant improvements in customer/supplier relationships.
  • Quotes projects, met with stake holders to ensure all concerns were addressed.
  • In voiced a monthly average of 800,000 dollars and created

Purchase order for both existing and new subcontractors.

  • Assists in preparation of project execution strategy and reviews progress as drawings and specifications are developed and prior to issue for permit and construction.
  • Develop, review, and approve all project management documents Develop proposals, project specification/scopes and negotiates final contracts.
  • Monitor project costs and quality to ensure the profitability and technical performance of the project and develop innovative actions to correct variances to scope, budget and/or schedule.
  • Facilitate the profitability of assigned projects by monitoring the job status, job costs, change orders, billing, and field personnel productivity.
  • Increased productivity up to 20% - allowed workers to provide input into the work processes including scheduling responsibilities, completing jobs, and using experiences to complete tasks.
  • Completed city permit, traffic plans and met with city inspectors and hydro/Electra to confirm work completed.
  • Managed project restorations once construction was completed.
  • Managed projects worth one thousand dollars and upwards to two million dollars.
  • Trained new recruits as well as managed other coordinators.
  • Facilitated and coordinated the work of multiple project teams engaged in the establishment and implementation of new projects to support the Project Manager
  • Managed over 30 projects simultaneously, and effectively tracked all requirements to ensure smooth delivery as well to ensure all milestones are met.
  • Monitored the project slides to keep track of project specifics including actual spend versus budget, milestone dates,

resource assignments, and any project changes to provide updates and reminders to project managers and management board.

  • Managed both customer and account data entry by inputting, reviewing, and updating information on multiple databases while ensuring client confidentiality.
  • Responsible for daily operations including facilities management, creating purchase orders, maintaining inventory database, and overseeing accounts payable.

Education

DECEMBER 2019

Project Management Certificate /University of Toronto

JUNE 2017

Bachelor of Arts /York University

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