Sheetal Pawar

Motivated and dedicated professional with excellent interpersonal skills, seeking a position where I can utilize my self-driven, task-oriented nature, innovative mindset, and strong customer service skills to support professionals and people. With a keen attention to detail and a process-minded approach, I aim to contribute to the success of an organization that values reliability, adaptability, and the importance of our work.

Office Administrative Assistant at RE/MAX Realty Specialists Inc, Mississauga ON. (Apr - Nov 2022) (temporary contract) 

• Complete paperwork for all real estate transactions in a timely manner to ensure a deal is closed as quickly as possible.
• Monitor deadlines and provide notices to appropriate parties when necessary
• Schedule necessary appointments with all parties and arrange open houses.
• Produce all marketing materials including brochures, flyers, online marketing, social media posts, etc. to continuously build our brand.
• Deliver concierge-level customer service to sellers, buyers, and lenders to improve customer satisfaction ratings.
• Participate in training sessions to improve skills with administrative tasks.
• Demonstrated exceptional customer service skills, providing support and assistance to clients.
• Maintained a professional and friendly demeanor while addressing inquiries, resolving issues, and ensuring customer satisfaction.
• Utilized excellent interpersonal skills to establish rapport and build relationships with clients, resulting in increased customer loyalty.
• Implemented innovative strategies to improve workflow efficiency and enhance the overall customer experience.
• Collaborated with cross-functional teams to streamline processes, optimize resources, and achieve business objectives.
• Demonstrated a process-minded approach with meticulous attention to detail, ensuring accuracy and compliance with company policies and procedures.
• Adapted quickly to changing priorities and deadlines, effectively managing multiple tasks simultaneously.
• Leveraged technology and software to streamline operations and enhance productivity.

• Dealing with routine officeoperations of the organization.
• Maintaining as well as organizing recordsand files.
• Managing and filling up student’s databaseand new entries.
• Entering baseline marks, preparingworksheets, and markingpresentations.
• Organizing and Scheduling appointments, writing e-mails, memos,and letters 
• Maintaining attendance record of staff and students.
• Providing assistance to visitors by answering questions, contacting requested personneland explaining school procedures.
• Maintaining professional environment in the organization.
• Assisting School administrator in conducting culturalevents and sports

Human Resource and Business Management

Algoma University,

Sault Ste. Marie, ON, Canada

(2021-2023)

MASTER OF COMMERCE 

Mumbai University, India

(2008-2010)

BACHELOR OF COMMERCE

Mumbai University, India

(2005-2008)