Business Data Analyst at IT Pros
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Highly motivated and results-driven Business Data Analyst with 4+ years of experience in the IT industry. Proficient in business requirement gathering, business process modeling, and project management methodologies, including SDLC, Agile/Scrum, and Waterfall, and experienced in using reporting tools such as MS Project, MS Office, MS SharePoint, MS Visio, Tableau, and Salesforce for creating workbooks and dashboards.
•Worked with IT teams to design and implement solutions to support business requirements. •Utilized Python, SQL, and R to analyze and manipulate large datasets. •Conducted cost/benefit analysis, gap analysis, risk analysis, and impact analysis to support business decisions. •Utilized Agile methodology to manage projects and collaborated with cross-functional teams. •Created dashboards and reports using Power BI, Tableau, and MS Visio. •Conducted SWOT analysis to identify strengths, weaknesses, opportunities, and threats.
•Created standard reports and performed a custom analysis based on changing business conditions. •Developed and maintained data dashboards and visualizations for stakeholders. •Designed and executed tests to validate data accuracy and integrity. •Analyzing data from different sources with respect to the analytics use case and discovering actionable insights as well as growth opportunities (on user acquisition, engagement, retention, and task completion using SQL and Python). •Extensive usage of data systems, PowerBI, Tableau, and data tools, specifically around Collaboration sales. •Worked with stakeholders to gather requirements and create functional specifications.
