Sheshank Saini

Results-driven Business Development professional with a track record of generating qualified leads, converting prospects into clients, and growing revenue across B2C and B2B environments. Experienced in full-cycle CRM management (HubSpot), outbound/inbound sales strategy, digital marketing, and team leadership. Proven ability to build relationships, hit targets, and scale business performance — seeking a corporate BDR or Account Executive role to drive meaningful growth.

Store Supervisor at Savers | Value Village (2025-06 – Present)

Lead daily operations for a high-volume retail environment, overseeing team performance, scheduling, and KPI achievement

• Coach and develop team members to hit productivity targets and maintain service standards
• Resolve 85–90% of escalated customer issues independently, protecting brand loyalty and retention
• Reduced new hire onboarding time by 20% through structured training program development

Marketing & Business Development Specialist at InsideOut Health + Wellness (2024-09 – 2025-07)

Owned end-to-end lead generation pipeline: prospecting, outbound, nurturing, and closing — generating 2–3 qualified leads per week with a 40% conversion rate

• Managed and optimized HubSpot CRM to track customer lifecycle, acquisition sources, conversion rates, and re-engagement campaigns
• Reactivated 30% of inactive leads through personalized email sequences and targeted social retargeting
• Developed and executed monthly promotional campaigns resulting in 35% increase in studio engagement and 20% growth in new memberships
• Delivered monthly KPI reports (reach, engagement, lead conversion) directly to the CEO to inform commercial strategy
• Led and mentored a team of 4 marketing interns, setting weekly goals and providing performance feedback
• Managed cross-channel marketing budget and tracked ROI using Google Analytics and Meta Insights, improving ad efficiency by 12%

Personal Trainer at InsideOut Health + Wellness (2024-07 – 2025-07)

Built and retained a client base through consultative intake, goal-setting, and consistent follow-ups — achieving 90%+ client success rate

• Grew group session attendance by 40% through relationship-building and referral-driven client acquisition
• Demonstrated strong ability to identify client needs, tailor solutions, and close on high-ticket personal training packages

Customer Service & Front-End Operations Lead at Loblaw Companies Limited (2023-05 – 2025-06)

Supervised front-end operations across self-checkout, customer service, and PC Express fulfillment — consistently achieving 99% on-time order completion

• Drove consultative selling of PC Optimum loyalty program, contributing to a 30% increase in membership sign-ups
• Trained and mentored 5+ new hires on systems, service protocols, and operational standards
• Maintained 95% customer satisfaction rate by resolving complaints on the spot and building lasting customer relationships

Global Business Management in Advertising & Media Management – Humber Polytechnic (2023 – 2024)

Bachelor of Commerce in Business Administration – Himachal Pradesh University (2019 – 2022)