Shiela Mae Alaba
TRAINING ASSISTANT MANAGER
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About
Seeking a position that presents opportunities for challenge, personal and professional growth, increased responsibility, and long-term career advancement. I am eager to join a company where I can actively contribute to the achievement of organizational goals, while also utilizing and further developing my existing skills and knowledge.
Experience
TRAINING ASSISTANT MANAGER - Tim Hortons - 9902 153 Ave NW, Edmonton, AB T5X6A4
(2023-01)
- Ensuring adherence to all company policies and procedures.
- Leading and supporting the team during their shift, ensuring smooth operation and giving exceptional customer service.
- Supporting the managers, overseeing daily operation and training new employees.
SERVICE CREW - Tipsy Bird Gastro Bar - Singapore
(2020-01 - 2020-07)
- Provide highest standard of service to customers.
- Delivered exceptional, Friendly and Fast service.
- Consistently adhered to quality expectations and standard of the company.
ASSISTANT MANAGER - Jin fine Dining Restaurant - Singapore
(2018-08 - 2018-11)
- Assist in overseeing daily operations when the manager is not on duty.
- Handle guest queries and complaints and Managing staff supervision and training.
Education
Bachelor of Arts - Social Science - BUKIDNON STATE UNIVERSITY (2009-03 - 2013-03)
Medical Office Assistant and Unit Clerk - ERP COLLEGE (2024-02 - 2024-12)
