Shikha Bhola
Everything
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About
Entrepreneur, I am a good henna artist too, I sell silver jewellery . I can do serving Bartending aswell . I am good at hospitality . . . I’m a good host aswell . Very communicative. . Make friends easily .
Experience
Fine Dining ServerSheraton on the Falls, Niagara Falls, ON
Dec 2018 – 2025 February
❖ Delivered high-end table service to VIP and international guests in a luxury hotel environment
❖ Practiced advanced fine dining etiquette and upselling techniques
❖ Provided menu knowledge and personalized recommendations
❖ Maintained professionalism under pressure during peak service times
Banquet ServerSheraton on the Falls, Niagara Falls, ON
Dec 2018 – Apr 2022 (Part-time)
❖ aSupported banquet events including weddings, corporate meetings, and private functions
❖ Ensured timely and seamless food and beverage service
❖ Collaborated with kitchen and event coordinators for guest satisfaction
Brewery ServerNiagara Brewing Company, Niagara Falls, ON
May 2017 – Dec 2018
❖ Educated guests on craft beer selections and brewing processes
❖ Promoted featured drinks and successfully upsold high-margin items
❖ Assisted in managing beer flights, tastings, and merchandise sales
Restaurant Assistant ManagerEast Izakaya, Niagara Falls, ON
Aug 2020 – Jan 2021
❖ Oversaw daily operations, staff supervision, and guest relations
❖ Coordinated with kitchen and bar teams to ensure smooth service
❖ Assisted with scheduling, ordering, and service quality monitoring
Shift LeaderJohnny Rocco’s Italian Grill, Niagara Falls, ON
Jun 2019 – Feb 2020
❖ Delegated side duties, ensured shift completion and staff accountability
❖ Handled guest complaints, liaised with chefs for prompt resolution
❖ Managed nightly cash-outs and recorded transactions in Excel
HostessMorton’s Grill, Niagara Falls, ON
Nov 2017 – Jan 2018
❖ Welcomed and seated guests, managed reservations and waitlists
❖ Provided first impression and warm hospitality for fine dining patrons
Education
Diploma in International Business Management
Niagara College, ON | 2017 – 2018
Diploma in Hospitality & Tourism Management
Niagara College, ON | 2016 – 2018
Bachelor of Business Management
Guru Gobind Singh Indraprastha University, Delhi, India | 2013 – 2016
