Shilessa Brown

Motivated and detail-oriented professional with experience in event coordination, customer service, data entry, administrative support, and client relations. Strong communication, organizational, and teamwork skills with the ability to manage multiple responsibilities effectively.

Event Coordinator - Masani Productions

(2019-01)

• Coordinate Jamaican community events and cultural activities.
• Assist with planning, scheduling, and event logistics.
• Support promotion and execution of public events and television programs.
• Work with team members, vendors, and community stakeholders to ensure successful event delivery.

Order Entry (Work from Home) - LiveXchange

(2021-06)

• Record customer information in databases to process orders accurately.
• Complete order fields including name, address, account number, item number, and promotions.
• Set up payment plans and ensure payment information is correct.
• Process orders, distribute receipts and inform customers of delivery dates.
• Follow up on orders and handle complaints regarding unfulfilled orders.

Account Associate - VXI Limited

(2016-11 - 2017-02)

• Prepared and maintained financial transaction records.
• Reconciled accounts payable with bank statements.
• Processed invoices using accounting software.
• Transferred financial data to electronic databases.
• Answered calls and handled client correspondence.

Practical Nursing Assistance - Walker Woods Retirement and Nursing Home

(2013-05 - 2013-11)

• Monitored basic patient care including vital signs and overall condition.
• Maintained patient documentation and provided personal care.
• Administered injections and assisted with other medical care tasks.
• Assisted patients with daily activities such as eating and bathing.

Administrative Assistant - Escobel Primary School

(2012-03 - 2012-04)

• Performed clerical tasks including answering phones, filing and office support.

Ocho Rios College (2013-01 - 2014-12)

Iona Cape Class (2010-01 - 2012-12)

Mathematics Level 1, English Level 1 - City and Guilds

CXC qualifications - Marcus Garvey Technical High School