Shona Mindzak
Territory Manager
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About
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Experience
Territory Manager - Whitehall Agencies - Vancouver, BC
(2025-02)
Key Account Manager - Sylvestre Wines & Spirits - GTA West
(2011-05 - 2024-12)
Built and maintained strong client relationships to drive business growth for premium brands Tenuta San Guido's Sassicaia, Torrey, Cecchi and Taylor Fladgate.
- Created sales through on-premises events, event tastings, and visiting wineries.
District Manager - Whitehall Wines & Spirits - Calgary, AB
(2009-01 - 2010-12)
Supervised on premise, independent liquor stores and corporate chain liquor stores enforce high-quality standards of operation.
- Events, wine shows and private events allowed for more educational tastings thus increasing sales while helping clients build their work and personal cellars
- Managing Product lines with international product lines and creating experiences for visiting producers – exceeding expectations
- Executing sales strategies and market demand to follow trends thus increasing sales
- Working with face paced, attention to detail fine dining restaurants and accounts within the Vancouver core and Vancouver Island
Wine & Spirits Manager - Langara College - Calgary, AB
(2004-09 - 2008-12)
Managed and motivated employees to be productive and engaged in work at two busy high-end stores in a union environment. Accomplished multiple tasks within established timeframes. Maintained professional, organized, and safe environment for employees and patrons.
Sommelier & Fine Dining Server - Four Seasons Hotels and Resorts - Toronto, ON
(2002-03 - 2005-08)
Epicentre of the Toronto Film Festival and high-end clientele made for the highest level of service. Conducted regular staff training sessions on wine knowledge, enabling team members to provide excellent service to guests.
Manager - Oliver & Bonacini Restaurants - Toronto, ON
(2000-08 - 2002-03)
O & B's latest venture - opening Biff's Restaurant, Front Street Toronto. Hiring, training and educating staff. Ever changing cocktails and wines by the glass allowed a wine list to be on top of latest trends.
Assistant Maitre'd and Manager - Bishop's Restaurant - Vancouver, BC
(1996-09 - 2000-06)
A Vancouver institution - Mentors John Bishop and Chef Michael Allemeier facilitates introduction to food, wine, and spirits world.
Outlet Manager for YVR Air Canada Maple Leaf Lounges - Versa Foods - Vancouver, BC
(1994-09 - 1996-11)
Managing three lounges in YVR newly expanded airport - Domestic, Transborder and International Lounges. Shift work in a unionized environment.
- Hiring/Training/Recruiting/Scheduling day to day operations while managing a staff of 25-30 individuals on shift work schedules
- Creating training manuals and implementing high standard practices in a face pace demanding clientele
Maitre'd & Assistant Manager - The University of British Columbia Faculty Club - Vancouver, BC
(1988-09 - 1994-09)
Lead for events in banquets, Social Suite and the Sage Restaurant at UBC. Managing, hiring, scheduling unionized staff in a high end and fast paced environment in the heart of Vancouver. Following OH&S protocols and adhering to union outlines.
Education
Bachelor of Arts - Art History - University of Victoria (1991-06)
Sommelier Certification - Wine & Spirits - Humber College
WSET Levels 1 & 2 - Wine & Spirit Education Trust - Dubrulle French Culinary Institute, Vancouver, BC (1996-05)
Classical Studies Diploma - Art History - Langara College
