Tenant Relations Assistant at Nishnawbe Homes (2024-01 – 2026-03)
- Contributed to a positive work envirnment with strong interpersonal skills and proactive teamork
- Strengtened client relationships through consitant follow up communication and efficent problem resolution
- Worked closely with managment to provide effective assistance for specific aspects of business operations
- Greeted guests with friendiness and professionalism
- Answering phones and trabsferring to appropriate locations
- Scheduling interviews with potential tenants
- Attending and participating in housing interviews with potential tenants
- Collecting and receiving rent payments, and following procedures
- Processing incoming/outgoing mail and courrier distribution
- Supporting tenant relations manager
- Updating and overseeing applications and waitlist
Adult Housing Support Worker at Native Canadian Center (2022-01 – 2022-09)
- Networking ith oher Indigenous agencies
- Intake for clients
- Filling out housing applications
- Applying for housing benefits and supports
- Attending virtual and in person meetings to discuss housing options
- In charge of the Lifting Spirits Program
- Keeping clients files up to date
- Vieiwng apartments with clients Refferals
- Paperwork
- Outreach with Na Me Res
- Time managment/compleing deadlines
Receptionist at Nishnawbe Homes (2022-07 – 2022-01)
- Answeing calls
- Transferring calls to tenants and management
- Data entry
- filling paperwork
- Updating staff and tenant list
- Sorting mail
- Opening doors for tenants and staff
- Completing daily shift reports
Call Take and Dispatch at B and D Deliveries (2017 – 2021)
- Answeing high volume calls
- Placing large amount of orders
- Data Entry
- Customer Service
- Creating and closing custimer accounts
Customer Service Representative at ARVATO DIGITAL SERVICES
MSN.Broadband National
- Answering calls for various helpdesks
- Switching from one helpdsek to another when asked
- Learning new products and how to support them
- Problem solving and troubleshooting when customer has a problem
- Referring the customers to tehnical support when neccessary
- Opening and closing accounts for customers
- Selling products and up selling wherever possible
