Shruti Joshi

I have 10 years of experience as a Customer service/dispatcher. Currently employed as a

Logistics Coordinator at Congebec Inc, as part of my Main duties, I plan, organize and dispatch all pickups and deliveries in timely manner, make trips for drivers regarding shipment information in dispatch system, track and trace, communicate with drivers and update customers regarding the status of their freight. Coordinate with load planners, customer service and other divisions to ensure high level of service and to minimize service Failures.

I possess strong customer service, interpersonal, organizational skills and Good communication skills, verbal and written. I am a team player who gets along with Everyone,

hardworking, honest, reliable and flexible.

I am confident that I can contribute to the success, growth and productivity to the company.

I Posses a Bachelor of Arts degree with English as my major subject.

I have excellent telephonic, interpersonal and oral communication skills.

I have excellent and accurate keyboarding and computer skills in MS office.

I am Detail oriented, solution-provider with strong problem solving skills.

Multi-tasks and manages time effectively to ensure deadlines are met.

I am Successful in both collaborative and independent work environments

I have the ability to work as a team at all times to assist each other when needed and am open for feed back and coaching.

I posses Bachelor of Arts degree with English as my main subject and have completed Diploma in computerised accounting for Citi College of Toronto.