Shylo Cassidy

Hard working, dedicated, and professional with a keen interest in learning new skills and developing meaningful relationships. An effective communicator who is eager to contribute positively and practically. Determined to excel as an independent worker and a valuable member of any team.

sandwich artist, subway restaurant, london, on. 

• Delivering exceptional customer service and a welcoming environment to every customer.
• Preparing a high volume of customer orders to a standard of satisfaction and accuracy.
• Working with complex POS systems and industry specific equipment while maintaining efficiency and high safety standards.
• Maintaining a clean and orderly environment for both customers and employees.
• Contributing to team dynamics and a positive and productive workplace.
• Responsible for daily preparation, consisted of cutting vegetables, filling containers, and ensure all other toppings were prepared. 

Barista, You made it cafe, London, ON. 

• Developing a culture of inclusivity by delivering exceptional customer service to patrons and friendly interaction with coworkers. 
• Taking, preparing, and delivering customer orders to the highest standards of quality and accuracy. 
• Cleaning and maintaining Café equipment and both employee and customer spaces to deliver an exceptional experience. 
• Adhering to safety protocols and employer expectations. 
• Completion of several workplace training modules to establish best practices and employment standards.

ontario secondary school diploma, south secondary school, London, ON. 

• Successful completion of OSSD while maintaining a strong academic average and participating in extra-curricular activities.