Entry-level digital communications professional
Entry-level digital communications professional building a career in email, SMS, and multichannel campaign execution. Klaviyo and HubSpot certified, with hands-on experience building segmented, behavior-triggered campaigns and a self-directed lifecycle email portfolio.
Background in high-volume, client-facing service work brings strong organization, plain-language communication, and the ability to manage multiple accounts and deadlines simultaneously.
Pest Control & Wildlife Removal Technician - The Exterminators - Toronto, ON
(2021-08 - 2025-08)
Managed daily client-facing service work across a high volume of accounts, using Jobber and PestPac for scheduling, account records, and communication for four years. Built trust and clear communication with a wide range of residential and institutional clients, including transitional housing facilities, requiring adaptability and plain-language explanation of technical work.
Co-Owner - Exquisite Gardening Services
Property maintenance business, closed during COVID-19. Co-managed client relationships, scheduling, and service delivery for a small property maintenance operation.
HVAC Installer Helper - Absolute Energy Control
(2009 - 2011)
Supported installation projects requiring coordination across teams and attention to technical detail.
Community Service Worker Program - Community Service - George Brown College
