Shyrel Basarte
Virtual Assistant | Administrative Assistant | Bookkeeper | Social Media Manager | Appointment Setter
About
I'm a dedicated Virtual Assistant and Administrative Professional with over 10 years of experience supporting businesses in administration, bookkeeping, payroll, customer service, appointment setting, and social media management. I am highly organized, detail-oriented, and committed to helping businesses streamline operations, maintain accurate records, and deliver exceptional customer service. I adapt quickly to new tools and systems and enjoy working in fast-paced remote environments where efficiency and communication are essential.
Experience
Virtual Assistant – Social Media Management
(2023-04 - 2026-03)
- Managed Facebook, Instagram, and TikTok business pages
- Created and optimized Facebook Ads campaigns
- Responded to customer inquiries and messages
- Updated product listings
- Monitored ad performance and analytics
- Boosted promotional posts
- Maintained brand consistency across social platforms
- Ensured accuracy of published content
Virtual Assistant – Appointment Setter - JGS Construction Supplies
(2019-09 - 2023-01)
- Managed emails, calls, and customer inquiries
- Scheduled appointments and meetings
- Maintained calendars and reports
- Updated CRM database
- Coordinated directly with the CEO
- Recorded invoices in QuickBooks
- Prepared spreadsheets and documentation
- Tracked daily and weekly performance
Administrative Staff - S&K Industrial Sales and Services Inc.
(2015-07 - 2019-07)
- Managed office operations
- Purchase Order processing
- Accounts Payable
- Accounts Receivable monitoring
- Bank deposits
- General ledger entries
- Delivery receipts
- Financial reports
- Petty cash auditing
Payroll & Accounting Staff - Ansuico Redball Express
(2012-09 - 2015-05)
- Payroll processing
- Timekeeping
- Payroll reports
- Employee records
- Tax deductions
- Payroll reconciliation
- Confidential employee records
- Payroll inquiries
Accounting Staff - Sangree Trading & Electrical Supply
(2012-02 - 2012-07)
- Financial Statements
- Accounts Payable
- Collections
- Government remittances
- Bookkeeping
- Cash Disbursement Recording
- Filing System
- Office Documentation
Administrative Medical Clerk - IGACOS General Hospital
(2011-04 - 2011-11)
- Medical records management
- Patient scheduling
- Billing support
- Government remittances
- PhilHealth documentation
- Patient payment processing
- Medical file organization
Kitchen Staff / Cuisinier - Various Restaurants – Quebec, Canada - Quebec, Canada
Worked efficiently in a fast-paced environment while maintaining high standards of food preparation, cleanliness, teamwork, and customer service.
- Golf Club Empress
- Mileuve Kebab
- Restaurant Gorgin
Education
Bachelor of Science - Business Administration - Major in Management Accounting - University of Mindanao (2006 - 2010)
