Shyrel Basarte

I'm a dedicated Virtual Assistant and Administrative Professional with over 10 years of experience supporting businesses in administration, bookkeeping, payroll, customer service, appointment setting, and social media management. I am highly organized, detail-oriented, and committed to helping businesses streamline operations, maintain accurate records, and deliver exceptional customer service. I adapt quickly to new tools and systems and enjoy working in fast-paced remote environments where efficiency and communication are essential.

Virtual Assistant – Social Media Management

(2023-04 - 2026-03)

• Managed Facebook, Instagram, and TikTok business pages
• Created and optimized Facebook Ads campaigns
• Responded to customer inquiries and messages
• Updated product listings
• Monitored ad performance and analytics
• Boosted promotional posts
• Maintained brand consistency across social platforms
• Ensured accuracy of published content

Virtual Assistant – Appointment Setter - JGS Construction Supplies

(2019-09 - 2023-01)

• Managed emails, calls, and customer inquiries
• Scheduled appointments and meetings
• Maintained calendars and reports
• Updated CRM database
• Coordinated directly with the CEO
• Recorded invoices in QuickBooks
• Prepared spreadsheets and documentation
• Tracked daily and weekly performance

Administrative Staff - S&K Industrial Sales and Services Inc.

(2015-07 - 2019-07)

• Managed office operations
• Purchase Order processing
• Accounts Payable
• Accounts Receivable monitoring
• Bank deposits
• General ledger entries
• Delivery receipts
• Financial reports
• Petty cash auditing

Payroll & Accounting Staff - Ansuico Redball Express

(2012-09 - 2015-05)

• Payroll processing
• Timekeeping
• Payroll reports
• Employee records
• Tax deductions
• Payroll reconciliation
• Confidential employee records
• Payroll inquiries

Accounting Staff - Sangree Trading & Electrical Supply

(2012-02 - 2012-07)

• Financial Statements
• Accounts Payable
• Collections
• Government remittances
• Bookkeeping
• Cash Disbursement Recording
• Filing System
• Office Documentation

Administrative Medical Clerk - IGACOS General Hospital

(2011-04 - 2011-11)

• Medical records management
• Patient scheduling
• Billing support
• Government remittances
• PhilHealth documentation
• Patient payment processing
• Medical file organization

Kitchen Staff / Cuisinier - Various Restaurants – Quebec, Canada - Quebec, Canada

Worked efficiently in a fast-paced environment while maintaining high standards of food preparation, cleanliness, teamwork, and customer service.

• Golf Club Empress
• Mileuve Kebab
• Restaurant Gorgin

Bachelor of Science - Business Administration - Major in Management Accounting - University of Mindanao (2006 - 2010)