Aspiring Human Resources Specialist.
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Dedicated Customer Service Representative in personal and commercial banking and finance, talented at processing high volumes of error-free transactions and meeting departmental goals. Offering nine years of experience in quickly resolving issues and maximizing customer retention opportunities. Proficient in managing conversational flow and diffusing difficult customer situations. Also, Office Administrator experience in a banking environment under Senior management for 8 months with duties under Human Resources and
Experienced Customer Service Representative in banking and finance. Experience with Administrative roles such as Data entry, report recreation. Assisted in Talent acquisition for roles in banking and prepared interview packages for new candidates.
Bachelor of Arts in Business Management (First Class Honors)
