Sierra Johnson

Detail-oriented professional with a background in real estate operations and client relations, skilled in document preparation, compliance, and administrative management. Experienced in coordinating contracts, managing confidential records, and supporting high-volume teams with efficiency and accuracy.

Real Estate Agent at Stonehaus Realty Corp (2022-08 – Present)

• Prepare, review, and execute contracts and legal documents with accuracy and compliance under BCFSA standards.
• Coordinate with clients, lenders, lawyers, and conveyancers to ensure smooth and timely transaction completion.
• Manage confidential records, deadlines, and filing systems to maintain organized, compliant transaction files.
• Handle invoicing, deposits, and administrative documentation with precision using Microsoft Word, Excel, and DocuSign.

Operations Manager at Rethink Real Estate Group (2023-11 – 2025-06)

• Oversaw day-to-day team operations, ensuring compliance with real estate regulations and brokerage policies.
• Managed office systems, databases, and CRM tools; created standardized checklists, templates, and SOPs for consistent workflow.
• Tracked agent performance metrics and prepared detailed reports for team leadership.
• Implemented new systems and technology to streamline administrative processes and improve efficiency.
• Onboarded and trained new team members, ensuring alignment with company procedures and client service standards.

Client Care Administrator at The Germyn Group (2021-06 – 2022-09)

• Coordinated client & vendor communications including move ins and move outs
• Managed transactions and related files
• Organized and supported logistics for private and team-based events
• Delivered exceptional service through consistent communication and follow-up

Crisis Line Operator at Battered Women Support Services (2021-01 – 2022-03)

• Completed Violence and Prevention Intervention Training Program
• Provided empathetic emotional support, safety planning, and resource navigation to women experiencing gender-based violence