Sofía Favila Iturbide
Communications and Business Manager
Talent
Montréal, Montréal120 CAD/hourMember since February 7, 2023
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customer service managercommunications managerwebsite developerbusiness managercommunity engagement facilitator
About
I am a highly driven and enthusiastic person who thrives from personal and professional growth, which is always reflected in the environment that I surround myself with; whether it is social, business or philanthropic events. I view the world through a Two-eyed seeing lens to merge both Indigenous and Western practices into my daily life and enhance the outcome of everything I do.
Experience
Developed and facilitated an engagement round for UNBC focused on an Indigenous audience
- Designed and co-developed the Community Comprehensive Plan for a First Nation in BC
- Coordinated the Annual General Assembly meeting deliverables and presentation
- Managed the design, structure, and development of a First Nation website.
- Developed a First Nation's official newsletter with community and industry impact.
- Closely worked with a First Nation's Language and Culture department to enable and empower opportunities for their citizens, while creating a branding guide based on culture.
- Generated a Communications Strategy for both internal and external purposes for a First Nation of over 500 citizens.
- Managed the social platforms and strategies for a First Nation and its Economic Development Corporations.
- Developed an excellent Customer Service experience by dealing with a demanding market niche in one of Mexico’s largest cities and within the hospitality industry in Prince George.
- Enhanced the company’s functioning by designing processes and policies that would allow better resource allocation and personnel performance.
- Experience in researching, interpreting and presenting data through visuals and deliverables.
- Knowledge of Photoshop for both artistic and marketing purposes.
- Excellent understanding of Office programs with specialization in Excel, including VBA
Education
Master's in Business Administration from the University of Northern British Columbia
Bachelor's in Managerial Marketing from the Monterrey Institute of Technology