Franchise Development Coordinator - Focal Point Coaching - Vancouver, BC
(2026-03)
- Managed high-volume scheduling, recruitment coordination, and cross-functional communication across sales, external partners, onboarding and leadership teams
- Maintain organized CRM records, tracked contacts, compliance documentation, and KPI reporting, while streamlining administrative workflows and supporting executives
- Coordinated travel logistics, conference registration, meetings for internal sales team and Executives
Executive Assistant to CEO (Contract) - Canadian Bar Association British Columbia (CBABC) - Vancouver, BC
(2025-10 - 2026-01)
- Provided direct admin support to practicing lawyers and senior legal professionals
- Owned executive calendars, inbox management, expense reports, travel and meeting coordination, ensuring priorities and deadlines were met
- Prepared board agendas, meeting materials, and minutes, ensuring accurate documentation and follow-up on action items
Project Manager - Odihi Foundation - Vancouver, BC
(2024-01 - 2024-04)
- Developed and executed end-to-end project plans using Monday.com, aligning milestones, timelines, and resources across multiple initiatives
- Facilitated clear and concise communication with stakeholders, clients, and team members throughout the project lifecycle, ensuring alignment with project schedules, goals and objectives.
- Led a team of 15 people to complete the production for the Agape: Women's Health Event in 5 months, achieving a 25% attendee conversion rate to program continuation
Operations Manager - Odihi Foundation - Vancouver, BC
(2023-05 - 2024-04)
- Provided administrative and operational support to the Board of Directors, including documentation, scheduling, and reporting
- Primary Lead for Customer Relationship Management (CRM)
- Served as a primary point of contact for public inquiries, clients and stakeholders, managing expectations and ensuring clear, consistent communication.
- Created and delivered client-facing materials, including presentations and reports, to ensure goals and deliverables were aligned.
- Coordinated complex schedules, maintaining timelines and deadlines for all teams and the Executive Director
- Led and managed sponsorship, vendor relationships, coordination, promotion, and support for events (On Your Block, Bigger Ideas Conference +250 attendees)
Operations Manager - Joyce Way Market - Vancouver, BC
(2020-07 - 2024-02)
- Conducted a comprehensive analysis of customer feedback and industry changes
- Provided executive-level administrative support to the business owner, including scheduling, coordination, and documentation
