Stacey

Self motivated, organised, friendly person who is passionate about delivering excellent customer service and willing to go the extra mile. I can work on my own initiative or within a team. I am hardworking and willing to undertake all duties expected of the role. Im approachable, reliable and possess excellent time keeping skills.

Branch Assistant - Bookers Wholesalers - Huddersfield

(2023-04 - 2025-02)

• Providing excellent customer service to maximise sales on the shop floor.
• Responsible for serving customers in a fast paced environment.
• Restocked shelves on a regular basis. Making sure to stock rotate.
• Handled cash and used the cash register at all times.
• Ensured the store met strict health and safety standards.
• Check dates and discount item when expiring.
• To make sure the store kept clean and tidy.
• Unloaded pallets and using pump trucks.

Waitress/Bar Staff - The royal and ancient - Huddersfield

(2022-12 - 2024-02)

• Greeted and seated customers and took orders in a timely manner.
• Displayed a calm and friendly demeanour when addressing and resolving customer issues and complaints.
• Made recommendations from the menu.
• Sanitised equipment, tables and seating areas to prevent spread of germs.
• Collecting money for drinks served and providing change if needed.
• Keeping a well-stocked bar with a good supply of beer, wine, mixers, ice, napkins, straws.

Cafe Assistant/Barista - Interserve

(2019-04 - 2022-01)

• Level 2 food hygiene certificate.
• Opened and closed up shop by myself.
• Greeted customers and provided information for the promotions eg: meal deals
• Prepared display units/fridges with food to serve.
• Served sandwiches/ panini/toasties to meet customer orders.
• Cooked hot food on request from customers, bacon/sausages/egg etc
• Responsible for cashing up, depositing the takings into the safe.
• Refilled stock on a regular basis.
• Ensured shop was clean and tidy at all times.
• Made sure the store met strict health and safety standards.
• Prepared hot drinks using coffee machine to make -Americanos, Latte, cappuccino, flat white, mocha, espresso.
• Took temperature's of the refrigerators/freezers/dish washer twice daily and maintained record.

Food&bar host - The Rank Group plc - Huddersfield

(2018-11 - 2019-12)

• Preparing alcoholic and non-alcoholic beverages.
• Interacting with customers, taking orders and serving.
• Assessing bar and restaurant customer's needs and preferences and making recommendations on food and drinks.
• Working within a fast paced environment.
• Collecting empty glasses/cups and plates to put them in the dishwasher for cleanliness on a regular basis.
• Receive and process customer payments.
• Making sure the bar and tables are clean and tidy.

Bakery shop assistant - Hadfields the Bakery Ltd - Huddersfield

(2015-04 - 2016-03)

• Opened and closed up shop by myself.
• Prepared hot food before the shop opened.
• Made sandwiches to meet customer orders in a timely manner.
• Responsible for taking orders and
• Serving customers- face to face and over the telephone in a fast paced environment.
• Responsible for cash handling, using the cash register and cashing up, depositing the takings into the bank.
• Replenished shelves on a regular basis.
• Ensured shop was clean and tidy at all times.
• Made sure the store met strict health and safety standards.
• Prepared salad and cut the meat for sandwiches.
• Took temperature's of the refrigerators/freezers/dish washer twice daily and maintained record.

Retail assistant - Pound World - Halifax, West Yorkshire

(2014-09 - 2015-03)

• Providing excellent customer service to maximize sales on the shop floor.
• Responsible for serving customers in a fast paced environment.
• Restocked shelves on a regular basis.
• Handled cash and used the cash register at all times.
• Ensured the store met strict health and safety standards.
• To make sure the store kept clean and tidy.

Retail assistant - Argos - Huddersfield

(2013-03 - 2013-04)

work experience

• Picked stock for customers on a regular basis.
• Responsible for giving item to customer at the collection point.
• Making sure the store was clean and tidy at all times.

Cleaning Operative - Syngenta - Chemical plant-Huddersfield, West Yorkshire

(2008-09 - 2010-01)

• Vacuuming floors, dusting and emptying bins in all offices.
• Mopping and cleaning the toilets and shower rooms.
• Cleaning the kitchen, including washing kitchen appliances, work surfaces, floors and walls.
• Replenished dispensers when required.
• Buffed and cleaned floor with floor buffing machine.
• Operated cleaning equipment and used cleaning materials as required in accordance with Health and Safety requirements.

GCSE - Royds Hall High School (2001 - 2006)