Organizational Excellence Leader
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An enthusiastic yet empathetic change agent with a career history of delivering sustained results, fostering employee engagement, and helping organizations in complex, regulated settings advance to world-class performance.
With several decades experience leading technical support teams in the successful delivery of both creative strategy for & dependable tactical execution of certified management systems, business process improvements, root cause problem-solving, & new product development.
I am passionate about the development of people, processes, & systems within organizations to effectively prevent recurrence of past losses, while anticipating & proactively mitigating future risks. With broad experience in applying both lean methods & six sigma data analysis techniques tightly aligned to achieving organizational goals, nurturing such competencies in others to scale business transformations is one of my strengths.
As a seasoned organizational excellence leader known for his thorough “Engage • Improve • Sustain” approach, I believe that systematically integrating methods for both external & internal customer focus lead to efficient value creation, and that it’s the purpose of all support functions within an organization to serve their “front line” individual contributors.
I value & utilize a process-oriented perspective because it provides an “anecdote” to inefficient functional “silos”, as most critical tasks/information/communications within organizations flow between functions on their way to consistently delivering desirable outcomes.
Process Improvement | Change Leadership | Team Building | Cross-functional Collaboration | Technical Training | Continuous Improvement | Data Analytics | Preventive Action | Root Cause Problem-Solving | Lean Six Sigma | Project Management | Product Development | Remote Team Leadership | Communication & Reporting
