Taaz Begum

Detail-oriented and reliable administrative professional with a Diploma in General Business and hands-on experience in front desk operations, customer service, and office support. Skilled in Microsoft Office (Excel, Word, PowerPoint), data entry, and professional communication. Experienced in managing appointments, handling payments, and maintaining organized records. Fast and accurate typing (40–45 WPM, 98% accuracy). Available full-time and ready to start immediately.

Receptionist at Confederation Place Hotel (2025-01 – 2026-06)

• Managed front desk operations including guest check-in and check-out
• Handled phone calls, emails, and reservations professionally
• Maintained accurate records and processed payments
• Resolved guest concerns and ensured excellent customer experience
• Coordinated with housekeeping and staff for smooth operations

Front Desk Receptionist (Part-Time) at The Artistry Collective (2025-01 – 2026-06)

• Scheduled and managed client appointments efficiently
• Explained services, packages, and pricing to customers
• Handled payments and maintained transaction records
• Provided excellent customer service and built client relationships
• Kept front desk and store area clean and organized
• Supported daily business operations and administrative tasks

Crew Member / Cashier at Popeyes Louisiana Kitchen (2023-09 – 2024-08)

• Managed drive-thru operations in a fast-paced environment
• Delivered excellent customer service and handled concerns professionally
• Maintained cleanliness and organization of workspace
• Worked effectively within a team

Diploma in General Business – St. Lawrence College (2023-09 – 2025-04)