Latasha Leclair
Retail Sales/Customer Service Associate
About
Motivated and customer-focused individual with experience in retail, administrative reception and cleaning. Brings a positive attitude, strong work ethic and ability to contribute efficiently in fast-paced team environments.
Experience
Retail Sales/Customer Service Associate - GIANT TIGER - Barrie, ON
(2019-01)
Provide friendly and knowledgeable customer service in clothing department, assisting customers with finding apparel items and providing information
- Replenished clothing racks and displays to ensure merchandise availability and organized presentation
- Maintained visual merchandising standards including folding tables, hanging garments and arranging seasonal displays according to planograms
- Assisted with fitting room operations, including monitoring usage, organizing returned items and returning merchandise to the sales floor
- Completed price changes, markdowns, tagging and labelling of merchandise
- Followed loss prevention procedures to reduce shrink and maintain store security
- Assist other departments and checkout as needed
Customer Service/Stocker - HUDSON'S BAY COMPANY - Newmarket, ON
(2013-01 - 2015-12)
- Assisted customers with locating merchandise and answering product inquiries
- Maintained stocked and organized product displays
- Ensured safe and clean work areas following store policies
- Worked with team members to meet daily operational needs
Office Clerk/Reception - NATIVE FRIENDSHIP CENTRE - Barrie, ON
(2009-01 - 2010-12)
Welcomed visitors in respectful and professional manner as first point of contact
- Answered multi-line telephone, responded to inquiries and directed calls to appropriate program staff
- Performed general clerical duties including filing, photocopying, scanning and document preparation
- Supported program staff with administrative tasks
- Followed confidentiality, privacy and organizational policies aligned with community service standards
Housekeeper - MUSKOKA BIBLE CENTRE - Huntsville, ON
(2008-06 - 2008-08)
Provided cleaning services in family centre summer camp, including community bathrooms, hotel rooms and cabins
Education
Ontario Secondary School Diploma - BEAR CREEK SECONDARY SCHOOL (2007-12)