Tannu Sidhu

• More than 5 years of giving great Customer Skills 
• I am really passionate about becoming a flight attendant. I have been looking to become one since so many years so i took my first step in hospitality by working as a Front desk Agent then now working in aviation industry as screening officer . I really hope now i can have better chances to become Flight Attendant.

● Works well in teams and independently

● Responsible for own actions

● Learn and memorize jobs quickly

● Multilingual – English, Punjabi, Urdu and Hindi

● Computer skills – Window XP, Internet Explorer, MS Word, Excel, Access,

Outlook, and PowerPoint

● Excellent communication, motivational, interpersonal, and presentation skills.

● Excellent leader with a firm but fair attitude and a reputation for honesty,

integrity, and loyalty

• Travel Agent and Customer Service Representative

Gurukirpa travel agency ( march 2018- march 2021)

● Responsible for collecting and recording deposits and final payments.

● Verify customer passports, visas, and state-issued IDs and ensure proper identification for passage to foreign countries.

● Provided travel brochures and destination literature with points of interest relevant to customer needs.

● Calculated travel and accommodation costs within customer budget and offered recommendations for cost savings such as off-season tours.

● Met with customers to discuss foreign and domestic travel and tour packages.

• Medical Office Assistant

Stonegate Physiotherapy Clinic Airdrie, AB (January 2021- Sept 202)

● Effective in handling office and administrative tasks within busy, multi – physician practices.

● Expedient in processing patient check-in / check-out,verifying insurance and collecting third-party claims.

● Efficient in managing appointment scheduling, patient records, medical billing and financial information.

● Responds to incoming calls and provides information and assistance to caller

• Medical Clinic Manager

Stonegate Physiotherapy Clinic Airdrie , AB ( sept 2021 - Present )

● Provided support and training to the new staff .

● Ordered all supplies needed for the clinic and kept tabs on inventory levels

● Supervised Clinic Staff of 2 physiotherapists , 2 Massage Therapists , 1

Accupanturist and 2 Receptionists.

● Communicated with Patients with compassion while keeping medical information private .

● Responsible for Payrolls and Paying of all the clinic bills .

• Night Auditor and Hotel Receptionist
• Holidays Inn
• Wingate By Wyndham
• Canadas Best Value Inn Chinook Station- Calgary, AB(June2017-March 2020) - Days Inn by Wyndham

Friendly and professional demeanor front desk receptionist with the desire to help others.

● Managed all front desk operations for busy high volume hotel

● Monitored reservations to track incoming parties and special events

● Answered phones, responded to customer inquiries.

● Engaged in friendly conversation with the guest while conducting check in process

● Train new employee and motivate them to work as a team

● Guaranteed guests of a full hospitable service that would entice them to visit the hotel again

● Ability to work under pressure and manage and resolve guest issues or complaints

● Managed and maintained hotel during the overnight shift

• Cashier/Customer Service Representative

● Maintained inventory files and weekly cash counts

● Received incoming calls and online orders.

● Recognized by company for outstanding performance

● Successful in building a convincing relationship with customers and increased sales.

Lester B. Pearson High School

( High school Diploma 2019)

Certified Makeup and Hair Artist

( September 2020)

Security Service and Investigation Act License Certified Adult/Child/Infant CPR & First Aid & AED

Diploma in Clinical Esthetician ( Present - July 2022 ) College |

| Calgary Board of Education | | Fashion Boutique |

|Government of Alberta| |New Life Cpr |

|Delmar