Tarlika Shah

Senior technology leader with 15+ years of experience leading engineering delivery, digital platform initiatives, and enterprise-scale programs across cloud, infrastructure, and security domains. Proven ability to lead cross-functional engineering teams, drive end-to-end SDLC execution, and deliver scalable, high-availability applications aligned with business goals. Experienced in building high-performing teams, driving modernization (cloud, DevOps, observability), and improving platform reliability and performance.

Strong track record of improving time-to-market by 20% and reducing system failures by 35% through structured execution, engineering collaboration, and data-driven decision-making.

Senior Director, Engineering Program Management - Industrial and Commercial Bank of China Financial Services (ICBCFS)

(2020-01 - 2025-12)

• Led engineering delivery for a $30M+ portfolio across cloud platforms, APIs, data services, and information security systems.
• Partnered with engineering leaders to deliver scalable, high-availability enterprise applications, aligning architecture, development, and business goals.
• Led and mentored cross-functional teams including engineers, TPMs, and analysts (15–20+), conducting performance reviews and driving team development.
• Directed end-to-end SDLC execution, including planning, architecture alignment, development, testing, release readiness, and post-launch optimization.
• Drove adoption of DevOps and CI/CD practices, improving release velocity and deployment consistency.
• Partnered with SRE and engineering teams to enhance system reliability, observability, and incident response processes.
• Managed dependencies across front-end, backend, APIs, and integrated enterprise systems.
• Established KPIs including availability, performance, defects, and delivery velocity to drive continuous improvement.
• Led incident response and post-incident reviews, driving root-cause analysis and long-term reliability improvements.
• Communicated priorities, risks, and trade-offs to executive stakeholders, ensuring alignment with business strategy.
• Improved time-to-market by 20% through better release coordination and dependency management.
• Reduced critical system failures by 35% via proactive risk identification and reliability improvements.
• Strengthened engineering execution discipline and cross-team collaboration across distributed teams.

Founder & Principal, Technology & Engineering Strategy Advisor - NKM Associates

(2017-10)

Primary Client: Bell MTS | Oct 2017 – Oct 2019

• Managed a $12M–$15M portfolio across infrastructure modernization and digital platform initiatives.
• Aligned engineering delivery and platform roadmaps with business and financial objectives.
• Led cross-functional teams to deliver scalable technology solutions across the SDLC.
• Implemented dashboards to track delivery performance, KPIs, and operational metrics.
• Identified and mitigated delivery risks to ensure consistent execution.
• Delivered $1M+ cost savings through vendor optimization.
• Improved on-time delivery to 97%.
• Reduced reporting effort by 85% via automation.

Management Consultant – Engineering Delivery Lead - Sierra Systems (Los Angeles Police Program)

(2016-08 - 2017-10)

• Led migration of a legacy Case Management system to a modern RMS platform, including backend database design and system integration.
• Partnered with engineering and operations teams to deliver a scalable, high-performance system supporting critical workflows.
• Defined product requirements, user stories, and backlog priorities in collaboration with stakeholders.
• Ensured data integrity, system reliability, and seamless deployment with no critical data loss.
• Improved reporting, workflow automation, and operational visibility for end users.
• Increased case processing efficiency by 30%.
• Reduced operational risk through structured migration and validation processes.

Lead Program Manager - Sierra Systems (United Way of Winnipeg)

(2016-01 - 2017-09)

• Led digital platform and cloud initiatives improving scalability and user engagement.
• Delivered solutions that increased engagement by 40% and reduced operational costs by 20%.

IT Project Manager - MTS Inc. (Manitoba Telecom Services)

(2011-04 - 2016-07)

• Delivered customer-facing digital platforms and mobile applications supporting user engagement and business operations.
• Led cross-functional engineering teams of 30+ across development, QA, and operations.
• Improved system reliability (↓ outages 35%) and incident response time (↓ 40%).

MBA - Information Technology Management - Schiller International University

Bachelor of Commerce - M.S. University, India