Tatiana Maher

Customer-focused and results-driven retail professional with proven experience in fine jewelry sales, clothing retail, store operations, inventory management, and team supervision. Demonstrated ability to deliver exceptional customer service, optimize POS transactions, and drive sales through extensive product knowledge. Reliable, adaptable, and fluent in English and Arabic. Seeking a full-time or high-hour part-time (35+ hours/week) position with open availability.

Sales Associate - Doucet Jewelers - Ottawa, ON

(2025-04)

• Deliver personalized customer service and consultations to assist clients with fine jewelry selection and purchases.
• Maintain comprehensive product knowledge regarding merchandise, fine metals, gemstones, and brand promotions.
• Manage cash register and POS operations accurately while providing an elevated client experience.

Customer Service Representative - Bentley - Ottawa, ON

(2024-05 - 2026-08)

• Delivered personalized customer service, ensuring a welcoming environment and positive shopping experience.
• Efficiently and accurately processed sales transactions, exchanges, and returns using POS systems.
• Addressed and resolved customer inquiries and concerns promptly to maintain high customer satisfaction.

Sales Associate - Sabad Modest Wear - Ottawa, ON

(2024-08 - 2025-04)

• Assisted customers in selecting apparel tailored to their preferences using extensive product knowledge.
• Handled cash and digital transactions, managed cash floats, and processed returns accurately.
• Maintained store appearance by restocking, organizing inventory, and implementing visual merchandising standards.

Shift Supervisor - Zenzero Blu - Ottawa, ON

(2024-02 - 2024-08)

• Managed daily store operations, ensuring high standards of customer service and team efficiency.
• Developed staff work schedules in alignment with employee availability and operational requirements.
• Managed stock logistics, including verifying incoming shipments and preparing outgoing merchandise.

Customer Service Representative & Consultant - Bride to Be - Beirut, Lebanon

(2022-01 - 2022-12)

• Delivered specialized consultation to guide clients through dress and accessory selections.
• Maintained POS operations and recorded accurate daily sales transactions.
• Monitored inventory levels, verified incoming stock shipments, and prepared outgoing orders.

Diploma - Fashion Design - CIS College (2021-01 - 2022-03)