Terry Banford

Plant Administrator - LAFARGE CANADA - Kamloops BC

(2024-01 - 2025-12)

Administrative Clerk/ Maintenance Coordinator - PENSKE TRUCK LEASING - Burnaby BC

(2012-01 - 2024-12)

Assisted customer via phone, email, and face-to-face interaction
Account payable for the service department / Monthly reports
Provided administrative support to management and other staff
Processed repair invoices from vendors and suppliers on system
Called for quotes and booking shipments
Assisted with inventories and related ordering, accounting and return processes
Ensured truck repairs at vendors were completed and performed in a timely manner
Scheduled for truck repair services between customers and vendors
Managed a fleet of 40 trucks based in Victoria
Communicated with, customers, vendors, and suppliers daily
Managed office supply inventory
Maintained personnel and other files
Processed incoming and outgoing mail, manually and electronically
Trained new hires into the company
Ensured appropriate GL distribution
Inputted payment transactions
Communicated with vendors on invoices, receiving and payments of outstanding accounts
Completed other accounting and administrative duties and projects as assigned
Received/processed parts into inventory room
Processed cores/warranties and return parts

Program Assistant / Facilitator (Certified Career Development Practitioner) - S.U.C.C.E.S.S. Employment Services

(2008-01 - 2012-12)

Coached clients with prospective employers and employment
Facilitated Action Plan workshops for Job Search with clients
Conducted computer skills classes: word, access, excel level 1
Received clients and answered inquiries
Involved with cross departmental Staff Development Team to focus on internal continuing education and training
Coordinated and finalized all hiring and interview process of part- and full-time program department staff hires
Recorded client information, progress notes, and follow up reviews
Provided administrative support in keeping office records, records of participants and compiled statistics, filed and compiled reports. Registered applicants for intake interview sessions and workshops
Handled invoices, prepared purchase orders, and monitored project expenses and processed payment with the head office
Developed and maintained ACCESS data base for program
Developed letters/brochures for marketing purposes, provided general facility support (office, classroom & equipment)
Managed worksheets and database including data entry in Access and created query for monthly reporting to the Project Officer
Monitored budgets and expenses /Recorded and prepared minutes in meetings

Administrative Assistant - Three Crowns financial - richmond, bc

(2005-01 - 2008-12)

Established and maintained relationships with individual and business customers
Performed basic bookkeeping duties
Processed money transfer applications, RRSP Transfers, IBC & Foundations, investing for clients
Established travel arrangements for executives
Typed and distributed sales materials to sales representatives

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