Komalpreet Kaur
Medical Office Administrator | Front Desk & Patient Care Coordination
About
Healthcare administrative professional with 2+ years of hands-on experience supporting front desk operations, patient registration, and scheduling in fast-paced clinical environments. Holds a BSc in Nursing and recently completed an Enhanced Practice program at Conestoga College. Proven ability to manage high-volume patient flow, maintain accurate EMR records, and deliver compassionate, PHIPA-compliant service. Committed to streamlining clinic workflows and elevating the patient experience.
Experience
Administrative & Records Support Assistant - Maple Home Nursing - Tavistock, ON
(2025-11 - 2026-04)
- Maintained and organized client records with high accuracy, ensuring full confidentiality in line with PHIPA standards.
- Served as a communication bridge between clinical staff, clients, and families, facilitating timely information flow.
- Performed data entry and kept service records current, reducing documentation errors and improving team efficiency.
- Supported smooth daily administrative workflow, enabling nursing staff to focus on direct patient care.
Patient Registration & Scheduling Coordinator - Grand River Community Care Programs - Kitchener, ON
(2025-01 - 2025-08)
- Registered clients and maintained up-to-date attendance records for a high-volume community healthcare program.
- Managed appointment scheduling and calendar updates, minimizing wait times and optimizing staff availability.
- Accurately entered and updated client information across healthcare records, ensuring data integrity.
- Coordinated daily communication among staff to ensure seamless service delivery and structured client flow.
Healthcare Front Desk & Administrative Support - Senior Home Care - Mississauga, ON
(2024-08 - 2024-11)
- Managed a multi-line phone system—routing calls, scheduling appointments, and relaying messages promptly.
- Greeted and assisted clients at front desk, delivering professional first-impression service aligned with clinic standards.
- Completed patient intake forms and kept documentation current, supporting accurate medical records.
- Ensured strict confidentiality and compliance with healthcare privacy policies throughout all administrative tasks.
Education
Enhanced Practice for Internationally Educated Nurses - Conestoga College (2024-12 - 2024-12)
Bachelor of Science in Nursing - Nursing - Baba Farid University of Health Sciences (2019-09)
